Invisible gear?

I recently obtained the new Scorpion Harness from Eureka and whenever I try it on it appears as an invisible torso. This isn't the only Eureka item I am having trouble with however as the Emperor's Hairpin also does not show up.

I don't know if something is wrong with my client or if it's an in game bug. Any assistance would be lovely!

https://i.gyazo.com/c62ef48f9cf3c7c3...2ff47bf213.png

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

How many items does this occur on, only the two you mentioned? Has this always been the case or were you able to see it at one time?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

LOL!

I've seen it the other way around. I could see my clothes floating in the air above my mount but couldn't see my actual character. It was due to the memory leak issues with all AMD series GPUs and this game. I purchased an nVidia branded card and never saw this again.

Are you per chance running an AMD GPU of some sort? GPU doesn't matter in general. Anything from AMD will do this with this game due to driver issues.

This is actually happening right now on my husband's game. He has said that my Spring Shirt, Adventurer's Sweater and Winter Sweater has been showing invisible. He is considering uninstalling and reinstalling to see if it fixes up. Glad to see we arent the only ones with this weird glitch.

Update: He ended up Reinstall game. Everything fixed up :)

Uninstalling and reinstalling will not fix this. Actually, there is no fix for this, because AMD will not fix this. Both of you are running AMD graphics cards, right?

All the drivers, cards are updated.

We checked the same garments. They didn't go invisible so I dont know what else we'd need to do.

Well you didn't exactly answer the question about your graphics cards. But what they're saying is, it'll happen again.

Same issues. I have a nvidia 1070 card. The invisible gear issue only seems to be affecting the Scorpion Harness.

https://i.imgur.com/1JP4Lfw.jpg

Also appears to be affecting the new Tyrannosaurus mount.

https://i.imgur.com/BGDBw6h.png

That's the Scorpion harness's +10 evasion at work.

Jokes aside I hope you find a solution soon.

Quote:

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Originally Posted by Nocturnyx

This is actually happening right now on my husband's game. He has said that my Spring Shirt, Adventurer's Sweater and Winter Sweater has been showing invisible. He is considering uninstalling and reinstalling to see if it fixes up. Glad to see we arent the only ones with this weird glitch.

Update: He ended up Reinstall game. Everything fixed up :)

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Thank you for the suggestion Nocturnyx.

Has the issue returned or does the reinstallation seem like a permanent fix? If so, it sounds like a good suggestion in resolving this issue.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!