So I reinstalled yesterday

Why am I having to reinstall the game from point one again after I have already installed and played for over 12 hours the past day correctly logged out, and now I'm having to install 26018.59MB worth of data again after logging out no more than 3 hours ago. This is annoying and the second time this has happened I will not continue my Subscription if this is going to happen like this its annoying to have to wait 4 hours for the game to reinstall after I clearly played and logged out no more than 3hours ago. I am on the PS4 console. I've now wasted 8-10 hours of my subscription time waiting on this game to reinstall.

Hello ValkyrusNekroz, Thank you for posting on the Final Fantasy XIV Technical Support Forums.

I apologize for any inconveniences that you have experienced. I would like to know more about causes you to have to reinstall. Please provide me the following information.

- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Everything you have tried to resolve the issue
- Error messages received (if any)

Hope to be of assistance.

Hello everyone,

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

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