Can someone please tell me how this isn't a bug report?

Can someone please tell me how this isn't a bug report? This went from being an accepted bug to not a bug report without explanation and I can't respond in that thread.

http://forum.square-enix.com/ffxiv/t...-reenumeration

Well, I don't work for SE so I can only guess.

So you can start the game and it all works fine. You then do something, external to game, to the hardware, and the sound no longer works.

I would not consider this a bug for game because you did something outside the game. I'm guessing that most programs that use sound would have the same issue.

Now - is it an issue - of course - follow the steps - no sound.
But given finite resources how important is the issue to the general community? How many people will be affected. Assuming infinite resources how would the client detect the problem? A better answer probably would have been "real but won't fix" vs "not a bug report".

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

I'm not sure how bug reports are handled so I can be certain of the reasoning. However, it's likely that they could not replicate it or they thought it had something to do with your PC specifically.

This thread will be moved to the 'Closed Concerns' subforum as this issue is beyond the scope of the Technical Support forums.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.