Main story error

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Date & Time: 28 febuari 2018 22.30 CET
Frequency: first time
World name: Balmung
Character name: Gianja Hyrisu
Retainer name: have none yet
NPC name: God's Quiver Bow
Monster name:
Class/Level: Lancer 14
Party or solo: Solo
In-game time: 21.30
Area and coordinates: New Gredania x: 15.8 y: 12.1 in Archer guild
Housing:
Steps:
1. Just finished defeating the masked man of the "To guard a guardian" quest and the cutscene didn't load and got an system error.
2. I know after defeating him I'm suppose to talk to the God's Quiver Bow to let me enter Seat of the first Bow, my quest literely says: "Return to the Seat of the First Bow and speak with Lewin."
3. So I went to God's Quiver Bow but he wont let me in, I reclogged a few times, even closed the game, restarted PC even but I didn't help. I'm stuck in main story quest and I cant reset it either.
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

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-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (16299.rs3_release.170928-1534)
SYSTEM_CPU Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS O2DKT20A
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16337.594MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18769.594MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.118GB SYSTEM_FREEDISC_SPACE 92.968GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1832.527GB SYSTEM_FREEDISC_SPACE 1533.665GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8115.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8168.797 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvle.inf_amd64_fab4bf6109a29a2d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvle.inf_amd64_fab4bf6109a29a2d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvle.inf_amd64_fab4bf6109a29a2d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvle.inf_amd64_fab4bf6109a29a2d\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8264
SYSTEM_GRAPHICS_DRIVER_DATE 6/18/2017 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND PHILIPS FTV-4 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {28073745-8DD8-42C8-BA6D-99489A9FB2E8}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0026
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/15/2017 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {7E3A696E-6925-4B2C-969A-B07446C33A7E}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7824
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/17/2016 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BE6725B0-1092-11E7-8002444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BE6725B0-1092-11E7-8003444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 21 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BE6725B0-1092-11E7-8004444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
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