Needlessly Long Bug Report for a Bug Around Since ARR

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02-26-2018, 02:02 PM
rosythorns4

Needlessly Long Bug Report for a Bug Around Since ARR

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: Since ARR Beta? This has been since my character imported from 1.x, lol
Frequency: Pfft... read above
World name: Balmung
Character name: W'rose Radiuju
Retainer name: .. naww, it's just the main character
NPC name: ... thoroughly right?
Monster name: some have called me such, yes...
Class/Level: ok i'm going to skip down to pertinent information.
Party or solo:
In-game time:
Area and coordinates:
Housing:
Steps:
1. Log in
2. Open achievement window..
3. "my little chocobo" in the grand company -> grand company section seems to be unchecked (as if missed)
4. "all watched over by a maelstrom of loving grace" in the grand company -> maelstrom section seems to be unchecked (as if missed)

check screenshots below for examples, as it can be shown that I am first lieutenant with the maelstrom, and have attempted to switch between all three gc's (not shown(while also gaining first lieutenant in each)) in an attempt to see if it just didn't trip a flag required. In the case of the chocobo achievement, I am showing in the screenshot that the chocobo in question is shown to be at least rank 20. I don't know how that's possible if I don't have a chocobo... Now, be that as it may, I did start ARR coming in from the original 1.x title, and imported with a chocobo already obtained and having been a part of the maelstrom. After conferring with several friends of mine in the same situation, they each seem to already have their achievements, so theories about others in my situation being exempt seem to be incorrect, so I'd just like a quick rectification to ensure I'm not just falling through the cracks.

*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: 200MBPS through cableone?
- Modem maker/model number: ARRIS DG1670A

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-
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SYSTEM_BIOS BIOS Date: 09/29/13 10:26:01 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
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SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 950
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 950
SYSTEM_GRAPHICS_MAKER NVIDIA
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SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5601d21ccd639df9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5601d21ccd639df9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5601d21ccd639df9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5601d21ccd639df9\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 23.21.0013.9065
SYSTEM_GRAPHICS_DRIVER_DATE 1/2/2018 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 950
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 950
SYSTEM_GRAPHICS_MAKER NVIDIA
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SYSTEM_GRAPHICS_DISPLAY_MODE 1024 x 768 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5601d21ccd639df9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5601d21ccd639df9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5601d21ccd639df9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5601d21ccd639df9\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 23.21.0013.9065
SYSTEM_GRAPHICS_DRIVER_DATE 1/2/2018 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND D32x-D1 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {8B2FF145-CC6F-42D8-B3C7-B5919764B415}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
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SYSTEM_SOUND_DRIVER_DATE 12/15/2017 00:00:00
SYSTEM_SOUND Headset Earphone (Razer Kraken 7.1 V2)
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SYSTEM_SOUND_DRIVER_DATE 9/8/2016 00:00:00
SYSTEM_SOUND Speakers (SB Recon3D PCIe)
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SYSTEM_SOUND_DEVICE_NAME cthda.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0101.0062
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/18/2015 00:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {82CF1C19-3EC1-4903-8B8C-44567B81B279}
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-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Laptop Model Name: umm... full on desktop..
Laptop Model Number: I don't think I have one of these either...

Gamepad Manufacturer: SONY
Gamepad Model Name: CUH-ZCT2U
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

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■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number: No

Model Number of the PlayStation®Vita You Are Using
- Model Number: Why?

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number:

Ok, simply put, all it is, is I'm simply stating that I'm missing two achievements, and have been incapable of getting both of them since day 1 of beta,

https://cdn.discordapp.com/attachmen...5_21-39-15.png

and...

https://cdn.discordapp.com/attachmen...5_21-40-40.png

It's been roughly 1-2 years since the last time I put in a ticket for this missing. Now, granted, I was in the maelstrom with a chocobo back in 1.0, but as you can see, I'm a first lieutenant in such, (technically earned first lieutenant in each GC) and have a rank 20 chocobo. Now granted, I know this is a really small thing, but... can I have it fixed then?
02-26-2018, 02:03 PM
rosythorns4

technically there's also an achievement or two missing from my legacy achievements given certain NM's I'd killed back with 1.0, but since I did those all (while all tracked on lodestone) before achievements were a thing, I kinda get it...

To be fair, though, above is just me filling what the "new thread" autofill gave me ...
02-26-2018, 03:57 PM
Hasrat

Can't wait to see this filed into "not a bug report" after they skim over your snarky information that didn't actually explain the problem.
02-26-2018, 05:17 PM
rosythorns4

Eh, that'd be fair, though the cookie cutter setup into the post new thread bit more just seems a tad excessive, as it would help to just set those to separate buttons as a kind of help, regardless, pretty sure I detailed the info down below.. I mean, been waiting to figure this out for four years already as is..
02-26-2018, 05:43 PM
Nezerius

Quote:

Originally Posted by rosythorns4

Eh, that'd be fair, though the cookie cutter setup into the post new thread bit more just seems a tad excessive, as it would help to just set those to separate buttons as a kind of help, regardless, pretty sure I detailed the info down below.. I mean, been waiting to figure this out for four years already as is..

Which is exactly what the very first line of text in the template says this: "When submitting a bug report, please use the below template and thoroughly fill out the necessary information."
The template is just a general thing that can be copy-pasted for any bug report. In your case, things like retainer name or monster name doesn't apply to the bug you're experiencing, thus aren't necessary.

It'd also help if you mentioned the specific achievements by names, in the steps, and explain that you're missing them due to being a character from 1.0, instead of meme'ing the steps part and placing the info at the end of the post.
02-26-2018, 06:10 PM
rosythorns4

Well it is still placed at the end, the achievement names also highlighted in both screenshots, while being placed with pertinent information to thus corroborate that such and such is true, for example with the limsan joining achievement missing "all watched over by a maelstrom of loving grace" (though i didn't show that i'd gone and joined each GC to not only hit first lieutenant, but to pick up all their minions and bardings as well) and with the gaining a chocobo achievement "my little chocobo" I keep it in line with showing my companion window to ensure that you can see it is, indeed, rank 20. As far as the 'meme'ing' complaint, it's a slight bit of humor, lighten up... any info required of such is placed, unfortunately there's nowhere to put the important information required from the bug's report, such as the fact it doesn't have anything to do with specific npc's, server/real world time, or even retainers, it's more of a special circumstance pretty much unheard of, but fixed so easily, it's as simple as granting an achievement, a fix that was performed back with my initial tickets in the first year of ARR when I complained about these two missing achievements as well as my missing 'princess for a day' title, from the original Royal Audience achievement I owned back from earning the peach blossom earring in 1.0. While this is something I've put in roughly 5-6 tickets in for over the years while ingame, it has gone pretty much unobserved, and while I point out that I'm missing several other achievements through legacy that I don't seem to be fretting about, I'm just trying to set to right the 2.0 onwards achievements that seem to be broken for a player in my circumstance. I mean, I would complain about the old cascadier outfits and how i'd gained them back then as well, or the fact I'd killed a few NM's listed within my 1.0 lodestone page that seem to have gone unnoticed within my legacy achievements, however, I'm picking one battle at a time...

That said, I did as you requested, and updated said information to include the specific achievements listed in said screenshots.
02-26-2018, 06:31 PM
Nezerius

Quote:

Originally Posted by rosythorns4

As far as the 'meme'ing' complaint, it's a slight bit of humor, lighten up...

This is a bug report, not a stand-up comedy bar. The steps are there so the person helping you can figure out what issue you're having.

Quote:

Originally Posted by rosythorns4

any info required of such is placed, unfortunately there's nowhere to put the important information required from the bug's report

The most visible spot for additional info is right under the steps part.

Quote:

Originally Posted by rosythorns4

such as the fact it doesn't have anything to do with specific npc's, server/real world time, or even retainers

Which, again, is info that you didn't have to fill in, since the very first line of text on the template asked for the necessary info.

Quote:

Originally Posted by rosythorns4

That said, I did as you requested, and updated said information to include the specific achievements listed in said screenshots.

That does look better, yea. Hope they fix those two achievements for you.
02-26-2018, 06:42 PM
rosythorns4

Quite the prickly response.. look, I'm just wanting it to at least line up with others, I don't know why you needed to leave comments if you were just going to be snide about things, as this really isn't the place for it...
02-26-2018, 07:23 PM
Nezerius

Quote:

Originally Posted by rosythorns4

Quite the prickly response.. look, I'm just wanting it to at least line up with others, I don't know why you needed to leave comments if you were just going to be snide about things, as this really isn't the place for it...

I could've just left a response poking fun at your 'bug report', similar to Hasrat's response, given that your initial report likely would've been moved Insufficient Information.

But hey, I guess trying to help is the same as being 'prickly', and 'snide about things', in your book.