Daily Roulette: Leveling Adventurer In Need Bonus Not Received

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 2/19 at 3am EST
Frequency: Once
World name: Gilgamesh
Character name: Kayell Valeriant
Retainer name:
NPC name:
Monster name:
Class/Level: 61
Party or solo: solo
In-game time:
Area and coordinates: The Aery
Housing:
Steps:
1. I was set as my Paladin and queued solo for the Daily Roulette: Leveling duty finder
2. The Adventure In Need bonus said (tank), and reward of approximately 2,500 Serpent Seals.
3. Upon completing the dungeon, I only received the normal daily reward of approximately 500 Seals. I did not receive any of the Adventurer In Need bonus rewards.


Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (16299.rs3_release.170928-1534)
SYSTEM_CPU Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz (4 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 0231
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16312.246MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 32696.246MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 446.363GB SYSTEM_FREEDISC_SPACE 51.543GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.098GB SYSTEM_FREEDISC_SPACE 0.053GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.974GB SYSTEM_FREEDISC_SPACE 74.602GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 970
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4058.438 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8156.123 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d65b7647eff8c45\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d65b7647eff8c45\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d65b7647eff8c45\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d65b7647eff8c45\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 23.21.0013.8843
SYSTEM_GRAPHICS_DRIVER_DATE 11/26/2017 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 970
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4058.438 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8156.123 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d65b7647eff8c45\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d65b7647eff8c45\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d65b7647eff8c45\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d65b7647eff8c45\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 23.21.0013.8843
SYSTEM_GRAPHICS_DRIVER_DATE 11/26/2017 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headset Earphone (HyperX 7.1 Audio)
SYSTEM_SOUND_DEVICE_ID {6CC503EB-E53A-4321-A5EA-0D044C849322}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.16299.0015
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/28/2017 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {306D0FE4-8D85-4B87-91C5-776F02551A7B}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7543
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/23/2015 00:00:00
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {551EB634-5AED-408C-85B3-1803D0DC4ED0}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7543
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/23/2015 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {03B70780-A29D-11E5-8006444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C03DED70-A29C-11E5-8002444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {32DBED10-F9CB-11E6-8001444553540000}
SYSTEM_INPUT_NAME HyperX 7.1 Audio
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C146AAE0-A29C-11E5-8003444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C146D1F0-A29C-11E5-8004444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C146D1F0-A29C-11E5-8005444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {32DCB060-F9CB-11E6-8002444553540000}
SYSTEM_INPUT_NAME HyperX 7.1 Audio
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {03B72E90-A29D-11E5-8007444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {03B72E90-A29D-11E5-8008444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {03B72E90-A29D-11E5-8009444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

------------------------------------------------------

■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number:

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number: