Relocation Error

ISP: XS4ALL


Type of Internet Connection: DSL

Internet Connection Speed: 49 Mbps


Date & Time: 6-2-2018, 14:00 GMT+1

Frequency: Once

World: Shiva

Character Name: Marize Senryu

Retainer Name: None

NPC Name: None

Monster Name:None

Class/Level: BRD 70

Party or Solo: Solo

Race: Au Ra F

In-Game Time: No idea

Area and Coordinates: Shirogane, Second Ward, X:8.5 Y:9.5

Housing: Shirogane, 2nd Ward, Plot 29

Steps:
Detailed steps on how the issue occurred.
*Please try to include the following details.
What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
I interacted with "Placard".
I chose the "Purchase Land" option.
I chose the "Private Residence Relocation" option.
I confirmed that I wanted to do this.

The bug is that the relocation never went through. The ownership of the plot in Shirogane went to me temporarily for some players, but not everyone. After a while it was just listed as up for sale again.

My current plot is in the Mist, plot 58 ward 10.

Even if I can't get the plot in Shirogane, I want the 3.000.000~ ish gil I paid for the relocation to be reimbursed.