can't get back into reisen temple

I finished the hells lid dungeon and was in reisen temple but then decided to leave as I want to continue with the main story quest and figured i'd handle it later. I finished the MSQ and tried to go back but all that happens when I try to enter is the duty finder comes up, even when I finish the hells lid dungeon again I can't enter the temple, can this issue please be fixed?

Date & Time: 30th january 4:50 pm
Frequency: everytime
World name: Omega
Character name: Lyriana Feldor
Retainer name: n/a
NPC name: n/a
Monster name: n/a
Class/Level: bard lvl 70
Party or solo: solo
In-game time:
Area and coordinates: ruby sea
Housing:
Steps:
1. try to enter reisen temple
2. get duty finder instead
3.
*Add more steps if necessary

I don't consider my pc specs to be relevant here so i'm not going to bother to include them.