Recovery from Support Center Technical Difficulties (Jan. 16)

At the time below, we experienced technical difficulties preventing players from accessing the Square Enix Support Center.
We are pleased to announce that the technical difficulties have been resolved and apologize for any inconvenience caused.

[Date & Time]
Jan. 16, 2018 2:07 p.m. to 2:40 p.m. (PST) and 4:32 p.m. to 5:07 p.m. (PST)
Jan. 16, 2018 10:07 p.m. to 10:40 p.m. (GMT) and Jan. 17, 2018 12:32 a.m. to 1:07 a.m. (GMT)

[Details]
・Unable to access the Square Enix Support Center

[Cause]
Server technical difficulties

[Affected Service]
Square Enix Support Center

*Edited Jan. 16, 2018 8:00 p.m. (PST)
Edited the time and cause of the incident