Issue with free login campaign.

Hey!

My girlfriend and I were enjoying the free login campaign yesterday. But today when we tried to log in we get the following message.

No valid service account is available to play FINAL FANTASY XIV.

The e-mail we got about the free login campaign says until January 4th.

I'm not sure what to do. Is it over? We know it's only 5 days from the day you log in, but she just logged in yesterday and I a few days ago. What can we do?

Thanks!

5 Days from the day you opened the launcher to DL the game, not login.
If that wasnt the case, then idk.

Good Morning SerahChariot, Thank you for posting on the Final Fantasy XIV Technical Support Forums.

Yes Claire_Pendragon is correct. Its 5 days from the day you opened the launcher, not 5 days from when you logged in. "No valid service account" means you need to pay a subscription.

Thank you for playing Final Fantasy XIV! Hope to see you online.

Due to no response from the OP, we are going to assume this issue is resolved and will be moving this thread to "closed concerns". Please do not hesitate to create a new thread if this issue continues or if you have new issues.

Thank you for playing Final Fantasy XIV! Hope to see you online.