Did not recieve phial of fantasia

Date & Time: Dec 9 2017, probably around 12pm - 2pm EST
Frequency: unknown
World name: Ultros
Character name: Laerdya Balna
Retainer name: none
NPC name: none
Monster name: none
Class/Level: Black Mage 60
Party or solo: solo
In-game time: unknown
Area and coordinates: Limsa Lominsa
Housing: none
Steps:
1. bought the story quest completion book(for ARR & HW)
2. used it in game
3. did not recieve phial of fantasia upon completing the story quest
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

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Laptop Model Name: N/A
Laptop Model Number: N/A

Gamepad Manufacturer: none
Gamepad Model Name: none
Gamepad Part Number: none

Browser Information
- Name and version of the browser currently in-use:
- Google Chrome: Most updated Version as of 12/09/17

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