Switching default sound device while in game, doesn't work.
When submitting a bug report, please use the below template and thoroughly fill out the necessary information.
Date & Time: Anytime
Frequency: Always
World name: Every world
Character name: Every character
Retainer name: Every retainer
NPC name: Every npc
Monster name: Every monster
Class/Level: Every Class/Level
Party or solo: Doesn't matter
In-game time: Doesn't matter
Area and coordinates: Everywhere
Housing: Doesn't matter
Steps:
1. Start FFXIV
2. Want to switch sound from headphones to speakers
3. Do the switch.
4. No sound from Speakers.
5. Restart FFXIV -> Sound now comes from speakers
*Add more steps if necessary
Connection Specs
- Type of internet connection/provider: Doesn't matter
- Modem maker/model number: Doesn't matter
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
Every PC combination there is. Even this doesn't matter, but here are my specs:
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Nasibihc\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (14393.rs1_release_inmarket.170906-1810)
SYSTEM_CPU Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 08/15/14 15:17:17 Ver: 21.03
SYSTEM_LANGUAGE suomi (Regional Setting: suomi)
SYSTEM_MEMORY 16322.258MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 32706.258MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.349GB SYSTEM_FREEDISC_SPACE 3.470GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.098GB SYSTEM_FREEDISC_SPACE 0.067GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.788GB SYSTEM_FREEDISC_SPACE 34.187GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 297.990GB SYSTEM_FREEDISC_SPACE 255.508GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 223.568GB SYSTEM_FREEDISC_SPACE 155.040GB
SYSTEM_STORAGE H:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.014GB SYSTEM_FREEDISC_SPACE 883.694GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1080 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 11138.938 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8161.129 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f936d37e592b25aa\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f936d37e592b25aa\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f936d37e592b25aa\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f936d37e592b25aa\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 23.21.0013.8813
SYSTEM_GRAPHICS_DRIVER_DATE 10/27/2017 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headset Earphone (2- Razer ManO'War)
SYSTEM_SOUND_DEVICE_ID {E57B7904-66C7-44A8-AE97-E805DAC10838}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.14393.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/5/2016 00:00:00
SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {D5340E42-5EBE-4B22-80C9-F705D0E189BF}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7848
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/14/2016 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E55BC8F0-5292-11E7-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 18 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F1F5A2F0-BA95-11E7-8001444553540000}
SYSTEM_INPUT_NAME
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CD110DE0-6724-11E7-8001444553540000}
SYSTEM_INPUT_NAME Razer ManOWar
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CD213A80-6724-11E7-8003444553540000}
SYSTEM_INPUT_NAME Razer ManOWar
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E55F7270-5292-11E7-8003444553540000}
SYSTEM_INPUT_NAME ROG Claymore Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AF9D6ED0-C0B6-11E6-8001444553540000}
SYSTEM_INPUT_NAME Razer Mamba
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E5605CD0-5292-11E7-8004444553540000}
SYSTEM_INPUT_NAME ROG Claymore Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AF9EF570-C0B6-11E6-8002444553540000}
SYSTEM_INPUT_NAME Razer Mamba
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AF9F91B0-C0B6-11E6-8003444553540000}
SYSTEM_INPUT_NAME Razer Mamba
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AFA05500-C0B6-11E6-8004444553540000}
SYSTEM_INPUT_NAME Razer Mamba
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
Razer Configurator
Social
NVIDIA GeForce Overlay
Windows Shell Experience Host
GeForce Experience
DirectX Diagnostic Tool
FINAL FANTASY XIV
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Adobe Flash Player 26 PPAPI
Google Chrome
ASUS GPU TweakII
IntelliJ IDEA Community Edition 2016.3.2
Mozilla Firefox 56.0 (x86 fi)
Notepad++
NVIDIA Stereoscopic 3D Driver
OBS Studio
Razer Chroma SDK Core Components
VLC media player
ASUS GPU TweakII
OpenOffice 4.1.2
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
LWS Pictures And Video
Razer Synapse
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
CameraHelperMsi
LWS Help_main
LWS Twitter
MSXML 4.0 SP3 Parser
LWS YouTube Plugin
Java 8 Update 131
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Skype™ 7.37
Hi-Rez Studios Authenticate and Update Service
erLT
Corsair LINK 4
Spybot Anti-Beacon
Applen ohjelmatuki
Java Auto Updater
Intel® Security Assist
Corsair LINK 4
Intel(R) Chipset Device Software
Google Update Helper
Microsoft Visual C++ Compiler Package for Python 2.7
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
Mumble 1.2.18
Epic Games Launcher
LWS Gallery
LWS Motion Detection
Apple Software Update
PS4 Remote Play
LWS Launcher
Realtek Ethernet Controller Driver
LWS Webcam Software
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
LWS WLM Plugin
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Launcher Prerequisites (x64)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Logitech Webcam Software
Windows 10 Upgrade Assistant
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
LWS Facebook
QuickTime 7
Windows Driver Package - Corsair Components, Inc. (SIUSBXP) USB (07/14/2017 3.3)
Mozilla Maintenance Service
Microsoft Office 365 ProPlus - fi-fi
3DMark Demo
Vulkan Run Time Libraries 1.0.61.0
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft DVD App Installation for Microsoft.WindowsDVDPlayer_2019.6.13291.0_neutral_~_8wekyb3d8bbwe (x64)
KB4023057
Java 8 Update 131 (64-bit)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Windows 10 Update and Privacy Settings
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215
Intel(R) Management Engine Components
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Java SE Development Kit 8 Update 111 (64-bit)
Epic Games Launcher Prerequisites (x64)
Intel® Trusted Connect Service Client
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
VEGAS Pro 14.0 (64-bit)
Intel(R) Chipset Device Software
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
MSVCRT Redists
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
iCloud
NVIDIA Ansel
NVIDIA 3D Vision Driver 388.13
NVIDIA Control Panel 388.13
NVIDIA Graphics Driver 388.13
NVIDIA GeForce Experience 3.11.0.73
NVIDIA 3D Vision Controller Driver 369.04
NVIDIA Optimus Update 31.0.1.0
NVIDIA PhysX System Software 9.17.0524
NVIDIA Update 31.0.1.0
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.35.1
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.11.0.73
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.02.2
Intel(R) Management Engine Components
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Intel(R) ME UninstallLegacy
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00003BD0
C:\Program Files (x86)\Logitech\LWS\Webcam Software\CameraHelperShell.exe 00003574
C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe 000025B4
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA GeForce Experience.exe 00003BEC
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00002DC4
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 000003C4
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000030E8
C:\Program Files (x86)\Razer Chroma SDK\bin\RzChromaAppManager.exe 000031F0
C:\Program Files (x86)\Razer\Razer_ManOWar_Driver\Drivers\SysAudio\ManOWarHelper.exe 00002BD8
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 000027B0
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe 00002FB4
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00003008
C:\Program Files\Windows Defender\MSASCuiL.exe 00002C40
C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.8.487.0_x64__kzf8qxf38zg5c\SkypeHost.exe 000018B4
C:\ProgramData\Battle.net\Agent\Agent.5906\Agent.exe 000023BC
C:\Users\Nasibihc\AppData\Local\Discord\app-0.0.298\Discord.exe 00000E28
C:\Users\Nasibihc\AppData\Local\razer\InGameEngine\cache\RzSynapse\RzCefRenderProcess.exe 00002600
C:\Users\Nasibihc\Pelit\Final Fantasy XIV\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001444
C:\Users\Nasibihc\Pelit\Final Fantasy XIV\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00003C4C
C:\Users\Nasibihc\Pelit\Final Fantasy XIV\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 000033B4
C:\WINDOWS\Explorer.EXE 00002D2C
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000029E8
C:\WINDOWS\system32\DllHost.exe 00000888
C:\WINDOWS\system32\backgroundTaskHost.exe 00002040
C:\WINDOWS\system32\conhost.exe 000019FC
C:\WINDOWS\system32\sihost.exe 00002970
C:\WINDOWS\system32\svchost.exe 00001110
C:\WINDOWS\system32\taskhostw.exe 00003290
C:\Windows\System32\GameBarPresenceWriter.exe 000029F8
C:\Windows\System32\RuntimeBroker.exe 000026D4
C:\Windows\System32\dxdiag.exe 00001B58
C:\Windows\System32\smartscreen.exe 00002428
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00003018
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name: Doesn't matter, since this bug is in every FFXIV game client existing.
Laptop Model Number: Doesn't matter, since this bug is in every FFXIV game client existing.
Gamepad Manufacturer: Doesn't matter, since this bug is in every FFXIV game client existing.
Gamepad Model Name: Doesn't matter, since this bug is in every FFXIV game client existing.
Gamepad Part Number: Doesn't matter, since this bug is in every FFXIV game client existing.
Browser Information
- Name and version of the browser currently in-use: Doesn't matter, since this bug is in every FFXIV game client existing.
- Internet Explorer Version: Doesn't matter, since this bug is in every FFXIV game client existing.
------------------------------------------------------
This sound "bug", has been from the very start of FFXIV. It is annoying and it is happening to everyone, everywhere who is playing FFXIV on PC. The main point is, that you CANNOT switch your sound device while on game without actually having to close the game first and then starting it up again with the new selected sound device. Every other game I even know that exists doesn't have this kind of silly bug, they work like they're supposed to work and you can switch from headphones to speakers or speakers to headphones without actually having to close the game and restart it again.
Please fix this. This is a quality of life change for every player who plays FFXIV at the moment on PC. Please save us the hassle of having to reboot the game each and every time we want to change our sound device.
Signed: Everyone.