Retainer falls off a cliff to get to me?

Frequency: Always/Since Shirogane dropped
World name: Balmung
Retainer name: Ze'fel/Geredyn
Area and coordinates: Shirogane/Western Shirogane Subdivision aetheryte summoning bell and non-sub equivalent

Summoning my retainers makes them fall off the cliff and climb the cliff when I summon/desummon them. I asked another player to see if it was just me because I'm a PS4 pleb and that was not the case. I think when designing the area, SE may have put the bell too close to the cliff. It's not a fatal bug by any means, but it's a graphical error that's a little annoying, albeit humorous.