Cross-World Friend's List Doesn't Work

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 10/28/2017, 2:09PM
Frequency: All the time.
World name: Jenova
Character name: Koruri Doshin
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: WHM 70.
Party or solo: N/A
In-game time: 2:09PM
Area and coordinates: N/A
Housing: N/A
Steps:
1. I open the Social tab and select Contacts while in a cross-world party with someone.
2. I attempt to access the subcommand menu to add a potential friend, bearing in mind I do not have a full friend's list.
3. Instead of getting the option to add someone as a friend on a different world, I always get "Subcommands Not Available".
4. However, some other people have been able to add me as a friend. I've encountered one other person who has had the same problem as me.
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: Ethernet, AT&T
- Modem maker/model number: Arris, S/N: 180846647234032

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Yevgenia\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (15063.rs2_release.170317-1834)
SYSTEM_CPU Intel(R) Core(TM) i7-6700T CPU @ 2.80GHz (8 CPUs), ~2.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS F.13
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 12149.164MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 14005.164MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1850.870GB SYSTEM_FREEDISC_SPACE 1521.559GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 10.914GB SYSTEM_FREEDISC_SPACE 1.342GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) HD Graphics 530
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 128.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 6074.582 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\ki122870 .inf_amd64_a18460114154fd38\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki122870 .inf_amd64_a18460114154fd38\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki122870 .inf_amd64_a18460114154fd38\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki122870 .inf_amd64_a18460114154fd38\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.20.0016.4691
SYSTEM_GRAPHICS_DRIVER_DATE 6/1/2017 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {AF338975-DF5E-4C8A-9E5D-17BA14C879F4}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8108
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/31/2017 00:00:00
SYSTEM_SOUND HP 27es (Intel(R) Display Audio)
SYSTEM_SOUND_DEVICE_ID {9F163B5A-8D2A-4D7F-B1B3-4EE3F4CBD654}
SYSTEM_SOUND_DEVICE_NAME IntcDAud.sys
SYSTEM_SOUND_DRIVER_VERSION 10.22.0001.0100
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/2/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E468DA80-B5AF-11E6-8006444553540000}
SYSTEM_INPUT_NAME HP Link-5 Micro Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E46976C0-B5AF-11E6-8007444553540000}
SYSTEM_INPUT_NAME HP Link-5 Micro Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E4699DD0-B5AF-11E6-8008444553540000}
SYSTEM_INPUT_NAME HP Link-5 Micro Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E439B430-B5AF-11E6-8001444553540000}
SYSTEM_INPUT_NAME HP Link-5 micro dongle
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E469C4E0-B5AF-11E6-8009444553540000}
SYSTEM_INPUT_NAME HP Link-5 Micro Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E4683E40-B5AF-11E6-8002444553540000}
SYSTEM_INPUT_NAME HP Link-5 micro dongle
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E4686550-B5AF-11E6-8003444553540000}
SYSTEM_INPUT_NAME HP Link-5 micro dongle
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E4688C60-B5AF-11E6-8004444553540000}
SYSTEM_INPUT_NAME HP Link-5 micro dongle
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E468DA80-B5AF-11E6-8005444553540000}
SYSTEM_INPUT_NAME HP Link-5 micro dongle
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E469EBF0-B5AF-11E6-800A444553540000}
SYSTEM_INPUT_NAME HP Link-5 Micro Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread - Google Chrome
Windows Shell Experience Host
Poverty Speech - Word


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Advanced Combat Tracker (remove only)
Battle.net
Dropbox
Google Chrome
HP Photo Creations
Blade & Soul
Norton 360 Premier
NCSOFT Game Launcher
OpenAL
Overwatch
PunkBuster Services
Steam
TeamViewer 12
Uplay
Assassin's Creed Brotherhood
Assassin's Creed II
Assassin's Creed Revelations
Assassin's Creed Liberation HD
WildTangent Games
WinRAR 5.50 beta 6 (32-bit)
Mystika 2
Sparkle 2
Barn Yarn Collector's Edition
Runefall
Letter Quest - Grimm's Journey
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Dropbox Update Helper
HP Support Assistant
TERA
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.23506
HP JumpStart Bridge
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
HP OfficeJet 4650 series Help
HP Dropbox Plugin
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23506
FINAL FANTASY XIV - A Realm Reborn
Update Installer for WildTangent Games App
CyberLink Power Media Player 14
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Apple Application Support (32-bit)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23506
HP JumpStart Launch
Intel(R) Chipset Device Software
HP Support Solutions Framework
Intel(R) Wireless Bluetooth(R)
Realtek Card Reader
Google Update Helper
HP Customer Experience Enhancements
HP Sure Connect
HP Recovery Manager
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.23506
CyberLink PowerDirector 14
Gyazo 3.3.1
WildTangent Games App for HP
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Realtek Ethernet Controller Driver
HP ePrint SW
NVIDIA PhysX
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
HP Update
HP PC Hardware Diagnostics UEFI
HPDiagnosticCoreDll
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Assassin's Creed (R) III
HP System Event Utility
HP Google Drive Plugin
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Apple Software Update
Blade & Soul
I.R.I.S. OCR
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft VC++ redistributables repacked.
HP ePrint SW
Intel® PROSet/Wireless Software
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Realtek High Definition Audio Driver
HP Audio Switch
HP Documentation
Microsoft Office 365 - en-us
Microsoft Office 365 ProPlus - en-us
Worms Revolution
Saints Row IV
Skullgirls ∞Endless Beta∞
PAYDAY 2
Hotline Miami
Skullgirls
Gigantic
Vulkan Run Time Libraries 1.0.33.0
Vulkan Run Time Libraries 1.0.42.0
Canon MX310 series
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Intel(R) Serial IO
Intel(R) ME UninstallLegacy
Intel(R) Chipset Device Software
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
HP ePrint SW
Intel(R) Rapid Storage Technology
Windows 10 Update and Privacy Settings
Intel® PROSet/Wireless WiFi Software
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Bonjour
DisableMSDefender
Product Improvement Study for HP OfficeJet 4650 series
HP ePrint SW
HP ePrint SW
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
iTunes
Intel(R) Serial IO
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.23506
Intel(R) Management Engine Components
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft VC++ redistributables repacked.
HP OfficeJet 4650 series Basic Device Software
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.23506
Intel(R) Management Engine Components
Intel(R) PRO/Wireless Driver
Intel(R) Rapid Storage Technology
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Apple Application Support (64-bit)
HP Registration Service
Apple Mobile Device Support
HP ePrint SW
Intel® Trusted Connect Service Client


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\PROGRA~1\HP\HPOFFI~1\Bin\HPNETW~1.EXE 00002094
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00003E24
C:\Program Files (x86)\Gyazo\GyStation.exe 00002F0C
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe 00004324
C:\Program Files (x86)\HP\HP System Event\HPMSGSVC.exe 00003880
C:\Program Files (x86)\HP\HPAudioSwitch\HPAudioSwitch.exe 0000198C
C:\Program Files (x86)\Microsoft Office\root\Office16\WINWORD.EXE 00004788
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 0000414C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00002D10
C:\Program Files\HP\HP OfficeJet 4650 series\Bin\ScanToPCActivationApp.exe 00003EEC
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00004338
C:\Program Files\Windows Defender\MSASCuiL.exe 000022F8
C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.7.597.0_x64__kzf8qxf38zg5c\SkypeHost.exe 00003A5C
C:\Users\Yevgenia\AppData\Local\Microsoft\OneDrive\OneDrive.exe 000027B4
C:\WINDOWS\Explorer.EXE 00003828
C:\WINDOWS\System32\DriverStore\FileRepository\ki122870 .inf_amd64_a18460114154fd38\igfxEM.exe 00002DCC
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002DBC
C:\WINDOWS\system32\DllHost.exe 00001C78
C:\WINDOWS\system32\SettingSyncHost.exe 00002588
C:\Windows\System32\RuntimeBroker.exe 00001144
C:\Windows\System32\smartscreen.exe 00003258
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00000338
c:\windows\system32\sihost.exe 00004578
c:\windows\system32\svchost.exe 0000266C
c:\windows\system32\taskhostw.exe 00000EEC

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name: N/A
Laptop Model Number: N/A

Gamepad Manufacturer: N/A
Gamepad Model Name: N/A
Gamepad Part Number: N/A

Browser Information
- Name and version of the browser currently in-use: Google Chrome
- Internet Explorer Version: N/A

------------------------------------------------------

■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number: N/A

Model Number of the PlayStation®Vita You Are Using
- Model Number: N/A

Information About the Peripherals You Are Using
-Type: N/A
-Maker: N/A
-Model Number:N/A