Unable to purchase FC housing

Greetings, following the answer to an in-game GM ticket (7605548) i've come here to submit my issue. After the 4.1.0 patch came out and the Shirogane Housing region was made available, i have tried purchasing a house for my FC as one of it's officers and was met with the inability to do so despite having the permissions and ultimately forced to claim it as personal. I have seen a few other bug reports in regards to similar cases with the difference of concerning a FC relocation rather then a FC purchase. If that may prove relevant to your research, here is the link to one of them http://forum.square-enix.com/ffxiv/t...cate-FC-estate

Date & Time: October 10th, 6:00 AM EST and in the minutes following the conclusion of patch 4.1.0 maintenance
Frequency: I don't remember if i've tried only once or several times the FC option as i was under the stress of the Shirogane housing rush
World name: Leviathan
Character name: Garok Dakardyn
Retainer name: Domovoi, Bugbug
NPC name: -
Monster name: -
Class/Level: Machinist lvl 30 at the time it happened
Party or solo: Solo
In-game time: Unknown
Area and coordinates: Shirogane, Ward 9, plot 37
Housing: Shirogane, Ward 9, plot 37
Steps:
1. Logs in
2. Uses Ferry skipper in Kugane to Shirogane Ward 9
3. Uses Peloton+sprint
4. Uses Aetheryte to Eastern Shirogane Subdivision (Plot 60 already bought)
5. Uses Aetheryte to Southwestern Shirogane Subdivision
6. Uses plot 37's Placard and attempts at purchasing as a FC
7. Error Message
8. Retries, this time as a personal house to secure the plot
9. House bought as Personal Housing

Connection Specs
- Type of internet connection/provider: Videotron Cable connection, 125Mbps
- Modem maker/model number: Videotron

■ PC Specs


-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Jonathan\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.170913-0600)
SYSTEM_CPU AMD FX(tm)-8320 Eight-Core Processor (8 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 04/07/14 17:25:35 Ver: 04.06.05
SYSTEM_LANGUAGE français (Regional Setting: français)
SYSTEM_MEMORY 16283.500MB
SYSTEM_VIRTUAL_MEMORY 8388607.875MB
SYSTEM_PAGE_FILE 32565.184MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.786GB SYSTEM_FREEDISC_SPACE 13.147GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.387GB SYSTEM_FREEDISC_SPACE 14.441GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS AMD Radeon (TM) R7 370 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x6811)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 4074.227 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3840.000 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.19.0171.0257
SYSTEM_GRAPHICS_DRIVER_DATE 2017-06-12 17:13:18
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS AMD Radeon (TM) R7 370 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x6811)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 4074.227 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3840.000 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1680 x 1050 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.19.0171.0257
SYSTEM_GRAPHICS_DRIVER_DATE 2017-06-12 17:13:18
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {EB8228F9-55C1-4117-B2E5-361DB0EE120F}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7023
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2013-08-21 00:50:02
SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {3CDECAB8-4737-4CEA-A24B-5A1D4A0ED313}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7023
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2013-08-21 00:50:02
SYSTEM_SOUND Speakers (Turtle Beach P12)
SYSTEM_SOUND_DEVICE_ID {8872C6CA-ADB6-41DD-80AA-B1167D50C749}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.18208
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2013-07-12 06:40:58
SYSTEM_SOUND 6 - BenQ GL2460 (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {95A48201-161A-4953-9437-C279E97DD72D}
SYSTEM_SOUND_DEVICE_NAME AtihdW76.sys
SYSTEM_SOUND_DRIVER_VERSION 7.12.0000.7724
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2016-12-20 08:41:46
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {C611D37C-F623-41B3-AA25-89693D2AA8D3}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7023
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2013-08-21 00:50:02
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F494B640-0EF2-11E6-8001444553540000}
SYSTEM_INPUT_NAME Turtle Beach P12
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F510EB20-0EF2-11E6-8002444553540000}
SYSTEM_INPUT_NAME Turtle Beach P12
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C5926020-7457-11E6-8001444553540000}
SYSTEM_INPUT_NAME Corsair M65 Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5591D810-5EAE-11E5-8002444553540000}
SYSTEM_INPUT_NAME USB KEYBOARD
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {55942200-5EAE-11E5-8003444553540000}
SYSTEM_INPUT_NAME USB KEYBOARD
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E3BCB10-7461-11E6-8003444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
FINAL FANTASY XIV
In-Game Bugs - Ecrire un nouveau sujet - Google Chrome
@Drathen - Discord
Skype


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Flash Player 27 PPAPI
Advanced Combat Tracker (remove only)
Battle.net
Hearthstone
Heroes of the Storm
Kaspersky Secure Connection
Kaspersky Total Security
LogMeIn Hamachi
MEGAsync
Mozilla Firefox 54.0.1 (x86 fr)
Mozilla Maintenance Service
NCSOFT Game Launcher
Notepad++ (32-bit x86)
OBS Studio
Overwatch
Overwatch Test
PowerISO
SecondLifeViewer
Speech Support
Steam
Moon Hunters
Voxal Voice Changer
World of Warcraft
MorphVOX Pro
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
AMD Settings
Catalyst Control Center - Branding
CCC Help Spanish
CCC Help Hungarian
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Minecraft
Kaspersky Secure Connection
Java 8 Update 111
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Catalyst Control Center Localization All
CCC Help Thai
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Bethesda.net Launcher
CCC Help Korean
Skype™ 7.40
CCC Help Swedish
CCC Help Chinese Traditional
Java Auto Updater
CCC Help Dutch
Epic Games Launcher
Google Update Helper
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
CCC Help German
CCC Help English
Gyazo 3.3.2
DevXUnityUnpackerToolsDemo version 3.06
System Requirements Lab Detection
CCC Help Chinese Standard
Microsoft Visual C++ 2005 Redistributable
CCC Help Norwegian
Microsoft Visual C++ 2005 Redistributable
Realtek Ethernet Controller Driver
Firestorm-Releasex64 x64
Google Chrome
Catalyst Control Center Graphics Previews Common
Update for Microsoft .NET Framework 4.7 (KB4040973)
Update for Microsoft .NET Framework 4.7 (KB4043764)
CCC Help Greek
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
CCC Help Turkish
CCC Help Polish
CCC Help Danish
CCC Help Portuguese
CCC Help French
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
UE4 Prerequisites (x64)
LEC Translate
CCC Help Czech
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
LogMeIn Hamachi
MorphVOX Pro
Launcher Prerequisites (x64)
CCC Help Japanese
Corsair Utility Engine
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
CCC Help Russian
Microsoft XNA Framework Redistributable 4.0 Refresh
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
CCC Help Finnish
NVIDIA PhysX
Kaspersky Total Security
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
Asmedia ASM104x USB 3.0 Host Controller Driver
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Intel® PROSet/Wireless Software
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
CCC Help Italian
QuickTime 7
Nexus Mod Manager
AMD Software
FirestormOS-Releasex64
The Forest
Town of Salem
Dead by Daylight
Stardew Valley
Blackwake
Friday the 13th: The Game
Conan Exiles
The Elder Scrolls V: Skyrim Special Edition
TeamSpeak 3 Client
VLC media player
Vulkan Run Time Libraries 1.0.11.0
Vulkan Run Time Libraries 1.0.26.0
Vulkan Run Time Libraries 1.0.39.1
Catalyst Control Center Next Localization CS
Catalyst Control Center Next Localization RU
AMD Settings - Branding
Firestorm SecondLife and OpenSim viewer
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
7-Zip 9.20 (x64 edition)
Java 8 Update 111 (64-bit)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Catalyst Control Center Next Localization CHT
Catalyst Control Center Next Localization NO
AMD APP SDK Runtime
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215
AMD Software
Catalyst Control Center Next Localization ES
Catalyst Control Center Next Localization BR
Catalyst Control Center Next Localization CHS
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
AMD Wireless Display v3.0
Epic Games Launcher Prerequisites (x64)
Catalyst Control Center Next Localization JA
Microsoft Visual C++ 2005 Redistributable (x64)
AMD Radeon Settings
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft .NET Framework 4.7
Catalyst Control Center Next Localization HU
Catalyst Control Center Next Localization PL
Catalyst Control Center Next Localization TR
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Catalyst Control Center Next Localization DE
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
AMD Fuel
Catalyst Control Center Next Localization FR
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Catalyst Control Center Next Localization TH
Catalyst Control Center Next Localization FI
Microsoft .NET Framework 4.7
Intel(R) PRO/Wireless Driver
ccc-utility64
Catalyst Control Center Next Localization EL
Catalyst Control Center Next Localization DA
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
AMD Drag and Drop Transcoding
Catalyst Control Center Next Localization SV
Catalyst Control Center Next Localization IT
Catalyst Control Center Next Localization KO
Intel® PROSet/Wireless WiFi Software
AMD Problem Report Wizard
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215
Catalyst Control Center Next Localization NL


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 000015E4
C:\Program Files (x86)\Corsair\Corsair Utility Engine\CUE.exe 00001544
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000014C8
C:\Program Files (x86)\Gyazo\GyStation.exe 00001158
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Secure Connection 1.0\ksdeui.exe 00001F60
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Total Security 17.0.0\avpui.exe 00001008
C:\Program Files (x86)\Skype\Phone\Skype.exe 000011DC
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000007C8
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001074
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00001468
C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe 000012A8
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 000010DC
C:\Users\Jonathan\AppData\Local\Discord\app-0.0.298\Discord.exe 00001E54
C:\Windows\Explorer.EXE 00000F90
C:\Windows\explorer.exe 0000117C
C:\Windows\system32\Dwm.exe 00000E70
C:\Windows\system32\taskhost.exe 00000D80

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name: -
Laptop Model Number: -

Gamepad Manufacturer: -
Gamepad Model Name: -
Gamepad Part Number: -

Browser Information
- Name and version of the browser currently in-use: Google Chrome
- Internet Explorer Version:

------------------------------------------------------

■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number:

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number: