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I am getting constent 90002 and a red disconnect symbol next to my name for the past week now. I went as far as getting a new modem, since my modem was outdated. I am at a lost for what to do. My ISP is Comcast and I live in the Chicagoland area. Please help me figure out how to fix this.
I think it might be a regional thing at this point? (NWI area? Hi neighbor!)
It is not a regional thing. I have been kicked many, many times with 90k errors for the past months, since 4.something. You can find lots of complains about this issue under the Support -> Currently reviewed section. I canceled my sub now because it is too frustrating to wait in queue for a long time just to get kicked over and over again.
At this point, it kind of might be. OP, call Comcast and have them tech up by you. If you're anywhere near me... this kind of seals it:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 10.0.0.1 - 0 | 729 | 729 | 7 | 14 | 385 | 9 |
| 96.120.25.25 - 0 | 729 | 729 | 8 | 14 | 400 | 10 |
|te-0-7-0-3-sur04.valparaiso.in.chicago.comcast.net - 0 | 729 | 729 | 11 | 20 | 406 | 14 |
|be-119-ar01.area4.il.chicago.comcast.net - 0 | 729 | 729 | 13 | 23 | 411 | 18 |
|be-33491-cr02.350ecermak.il.ibone.comcast.net - 0 | 729 | 729 | 14 | 23 | 413 | 17 |
|ae-0-0-ar02-d.northlake.il.ndcchgo.comcast.net - 0 | 729 | 729 | 13 | 23 | 405 | 20 |
|xe-8-1-0-ur02-d.northlake.il.ndcchgo.comcast.net - 0 | 729 | 729 | 13 | 24 | 410 | 14 |
| No response from host - 100 | 145 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 145 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 145 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 145 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 145 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 145 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 145 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 145 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 145 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 145 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 145 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 145 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 145 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 145 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 145 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 145 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 145 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 145 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 145 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 145 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 145 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 145 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 145 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Also having problems. Sometimes I'll go for a few hours with no problems; other times it is every ~5 minutes (or sometimes even less).
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 10.75.0.1 - 0 | 200 | 200 | 32 | 33 | 40 | 33 |
| e1.60.e443.ip4.static.sl-reverse.com - 98 | 41 | 1 | 34 | 34 | 34 | 34 |
| ae11.dar02.sr01.sea01.networklayer.com - 98 | 41 | 1 | 34 | 34 | 34 | 34 |
| ae9.bbr02.wb01.sea02.networklayer.com - 98 | 41 | 1 | 34 | 34 | 34 | 34 |
| ae-4.a01.sttlwa01.us.bb.gin.ntt.net - 98 | 41 | 1 | 34 | 34 | 34 | 34 |
| ae-2.r05.sttlwa01.us.bb.gin.ntt.net - 0 | 200 | 200 | 33 | 34 | 43 | 33 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Yeah, that's an ISP issue. Call your people to come out and check at your house.