NPC text boxes

Date & Time: first noticed after patch 4.1
Frequency: all the time
World name: Siren, though I've seen people complaining on other worlds
Character name: Kyara Cotte
Retainer name: Erikur, Alevine
NPC name: all of them
Monster name: all who talk
Class/Level: not applicable, but my main class is lvl 70 SAM
Party or solo: both
In-game time: all the time
Area and coordinates: everywhere that has NPCs that talk
Housing: Shirogane
Steps:
1. Talk to NPC
2. Strain my eyes to read the text because it is too tiny
3. Attempt to fix using the virtual mouse with my ps4 controller
4. No longer given the option to resize the text boxes
5. 95% decrease in enjoyment of the game since I can no longer read what anyone is saying

Connection Specs
- Type of internet connection/provider: not applicable, this is not a connection issue
- Modem maker/model number: not applicable

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■ PS4 Specs

Not applicable. This has nothing to do with the specs of whatever machine I'm playing on since both PS4 Usero and PC/Mac users have reported the same problem