Can not get into private chambers, was able top buy a second one.

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 10/10/2017 Around 10:50PM MST
Frequency: once
World name: Balmung
Character name: Aloysius Dieter
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: N/A
Party or solo: Solo
In-game time: unkown
Area and coordinates: Shirogane Housing
Housing: Plot 60, 3rd ward, Shirogane
Steps:
1. Free Company (FC) moved FC house to Shirogane
2. I attempted to enter private chambers after the move and got the message "You have not been granted access to those chambers."
3. After given the message I assumed I had to buy the chamber again to regain access considering I had the option to pay again.
4. Payed 300,000 gil for private chamber
5. Was able to access newly purchased chamber
6. I now have two private chambers, one I can access with nothing in it, and one I can not access that has all of my stuff in it


Connection Specs
- Type of internet connection/provider: Cabe/Cable one
- Modem maker/model number: Asus/ AC86U

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (14393.rs1_release.170917-1700)
SYSTEM_CPU Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz (8 CPUs), ~4.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 1.20
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16341.074MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18773.074MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 223.017GB SYSTEM_FREEDISC_SPACE 172.398GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 444.288GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.690GB SYSTEM_FREEDISC_SPACE 90.118GB
SYSTEM_STORAGE Z:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.884GB SYSTEM_FREEDISC_SPACE 43.060GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 970
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3957.250 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8170.537 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8494
SYSTEM_GRAPHICS_DRIVER_DATE 7/17/2017 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 970
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3957.250 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8170.537 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8494
SYSTEM_GRAPHICS_DRIVER_DATE 7/17/2017 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY3
SYSTEM_GRAPHICS_CHIP GeForce GTX 970
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3957.250 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8170.537 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8494
SYSTEM_GRAPHICS_DRIVER_DATE 7/17/2017 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {8DCAD29B-4632-4C5C-AA60-A6E99B74CA40}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7960
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/18/2016 00:00:00
SYSTEM_SOUND ASUS VS229-C (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {01076F7F-482B-4056-8EEB-E8C50A10FBF9}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0027
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/16/2017 00:00:00
SYSTEM_SOUND ASUS VS229-8 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {4FB181EF-63BC-454F-B311-6E7E2EC11ECA}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0027
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/16/2017 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {66978964-EAB3-45BF-A74E-AA521366D071}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7960
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/18/2016 00:00:00
SYSTEM_SOUND Speakers (Logitech G933 Gaming Headset)
SYSTEM_SOUND_DEVICE_ID {6D69E933-5017-4FB7-8E9C-80F4155AA2B6}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.14393.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 12/8/2016 00:00:00
SYSTEM_SOUND ASUS VS229-0 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {885B806B-1309-43F4-A498-38C0DCF99FAC}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0027
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/16/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {86FDB830-EA65-11E6-8001444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G910
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {86FE5470-EA65-11E6-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {87007750-EA65-11E6-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BC7EE8C0-EAB6-11E6-8007444553540000}
SYSTEM_INPUT_NAME G700 Laser Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8700EC80-EA65-11E6-8004444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G910
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {87013AA0-EA65-11E6-8005444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8701AFD0-EA65-11E6-8006444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BC7FFA30-EAB6-11E6-8008444553540000}
SYSTEM_INPUT_NAME G700 Laser Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C3B7ED90-EAB5-11E6-8006444553540000}
SYSTEM_INPUT_NAME Logitech G13 Joystick
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {87022500-EA65-11E6-8007444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G910
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BC806F60-EAB6-11E6-8009444553540000}
SYSTEM_INPUT_NAME G700 Laser Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {165AD170-EB15-11E6-8001444553540000}
SYSTEM_INPUT_NAME Logitech G933 Gaming Wireless Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {165BBBD0-EB15-11E6-8002444553540000}
SYSTEM_INPUT_NAME Logitech G933 Gaming Wireless Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {165C3100-EB15-11E6-8003444553540000}
SYSTEM_INPUT_NAME Logitech G933 Gaming Wireless Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C3B77860-EAB5-11E6-8005444553540000}
SYSTEM_INPUT_NAME G13
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name: N/A
Laptop Model Number: N/A

Gamepad Manufacturer: Logitech
Gamepad Model Name: G13
Gamepad Part Number: 840-000052

Browser Information
- Name and version of the browser currently in-use: Chrome
- Internet Explorer Version: unknown

------------------------------------------------------

http://forum.square-enix.com/ffxiv/t...-%28Oct.-12%29

- An issue wherein players were able to create a new private chamber despite currently owning a private chamber in their Free Company estate.
*Due to the above issue, if you have already purchased a new private chamber, depending on the situation there may be a need to edit data. After the maintenance, upon confirming that applicable players are logged in, game masters will be coming by to assess the situation. We apologize for the inconvenience, but we ask that you wait a while until being addressed.


--- This is why we read all patch notes