Another Latency Issue Since 4.06~

Hello,

I've never experienced any server lag since playing this game until patch 4.06. I play on Excalibur and have been experiencing horrible rubberbanding. I've hopped on a different server within the same data center and didn't experience any latency issues. I live in California and I notice within the tracing route that the ping shoots up when it goes to the servers from Square Enix HQ at El Segundo.

I experience no latency issues with web browsing, streaming or playing any other games. Speed tests show consistently high up/dl speeds with low ping <25.

1 <1 ms <1 ms <1 ms 192.168.0.1
2 17 ms 14 ms 10 ms 142.254.183.85
3 9 ms 8 ms 8 ms agg62.anhmcapj01h.socal.rr.com [76.167.28.169]
4 13 ms 12 ms 11 ms agg23.cyprcabw01r.socal.rr.com [72.129.21.86]
5 20 ms 15 ms 15 ms agg27.lsancarc01r.socal.rr.com [72.129.21.0]
6 16 ms 15 ms 15 ms bu-ether26.lsancarc0yw-bcr00.tbone.rr.com [66.109.3.230]
7 11 ms 12 ms 11 ms ae2.lsancarc0yw-bpr01.tbone.rr.com [66.109.1.41]
8 21 ms 13 ms 12 ms ix-ae-24-0.tcore1.LVW-Los-Angeles.as6453.net [66.110.59.81]
9 12 ms 13 ms 12 ms if-ae-2-2.tcore2.LVW-Los-Angeles.as6453.net [66.110.59.2]
10 13 ms 12 ms 21 ms 64.86.252.134
11 29 ms 35 ms 27 ms ae-13.r01.lsanca07.us.bb.gin.ntt.net [129.250.2.187]
12 19 ms 12 ms 12 ms ae-3.r23.lsanca07.us.bb.gin.ntt.net [129.250.4.106]
13 21 ms 23 ms 28 ms ae-12.r22.snjsca04.us.bb.gin.ntt.net [129.250.4.150]
14 28 ms 28 ms 29 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.27]
15 27 ms 27 ms 28 ms ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.31]
16 107 ms 102 ms 103 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
17 * 29 ms * 204.2.229.234
18 111 ms * 104 ms 204.2.229.10

I'm also getting massive connection issues. Mine have started more recently but are considerably bad, getting 90k'ed while changing zones, huge lag while doing any activities even sitting alone in my house I will get lag. Every other MMO i play has no issues that I've noticed. Not sure what is going on.

Tracing route to 204.2.229.10 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.0.1
2 8 ms 8 ms 9 ms 142.254.182.181
3 10 ms 8 ms 10 ms agg62.cyprcabw02h.socal.rr.com [76.167.31.157]
4 11 ms 10 ms 11 ms 72.129.22.92
5 13 ms 14 ms 14 ms agg27.tustcaft01r.socal.rr.com [72.129.21.2]
6 15 ms 15 ms 16 ms bu-ether16.tustca4200w-bcr00.tbone.rr.com [66.109.6.64]
7 18 ms 14 ms 17 ms be4.clmkohpe01r.midwest.rr.com [107.14.19.37]
8 14 ms 11 ms 10 ms 0.ae1.pr1.lax00.tbone.rr.com [107.14.17.250]
9 12 ms 11 ms 12 ms ix-ae-24-0.tcore1.LVW-Los-Angeles.as6453.net [66.110.59.81]
10 11 ms 11 ms 11 ms if-ae-2-2.tcore2.LVW-Los-Angeles.as6453.net [66.110.59.2]
11 31 ms 12 ms 10 ms 64.86.252.134
12 * * * Request timed out.
13 11 ms 12 ms 14 ms ae-2.r23.lsanca07.us.bb.gin.ntt.net [129.250.3.237]
14 136 ms * 122 ms ae-12.r22.snjsca04.us.bb.gin.ntt.net [129.250.4.150]
15 136 ms 134 ms 120 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.27]
16 33 ms * * ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.31]
17 125 ms * * xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
18 128 ms * * 204.2.229.234
19 131 ms 127 ms * 204.2.229.10
20 126 ms * 136 ms 204.2.229.10

Trace complete.

I thought I was the only one. I started getting this server lag around 8:00 p.m yesterday. I did multiple speed tests and all show high upload and download speed with ping being 13. I also experience no latency while browsing or playing other games.

Tracing route to 204.2.229.9 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms FIOS_Quantum_Gateway.fios-router.home [192.168.1.1]
2 7 ms 6 ms 7 ms 47.199.0.1
3 13 ms 12 ms 10 ms 172.99.47.92
4 14 ms 13 ms 14 ms ae7---0.scr01.mias.fl.frontiernet.net [74.40.3.69]
5 14 ms 14 ms 14 ms ae1---0.scr02.mias.fl.frontiernet.net [74.40.1.18]
6 * * * Request timed out.
7 61 ms 61 ms 61 ms ae1---0.cbr02.chcg.il.frontiernet.net [74.40.5.86]
8 * * * Request timed out.
9 161 ms 163 ms 174 ms ae-0.r21.chcgil09.us.bb.gin.ntt.net [129.250.2.205]
10 199 ms 240 ms 201 ms ae-5.r22.snjsca04.us.bb.gin.ntt.net [129.250.5.17]
11 198 ms 199 ms 201 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.27]
12 180 ms 178 ms 177 ms ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.31]
13 205 ms 202 ms 206 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
14 196 ms 199 ms 203 ms 204.2.229.234
15 196 ms 201 ms 202 ms 204.2.229.9

Trace complete.

Yeah, me too. Ever since patch 4.06a. I'm tired of it and even more so tired of commenting on it.

My route to the primal data center(Ignore hop #2s, it's normal):

I've never monitored before patch 4.06a because I obviously had no reason to, everything was fine before that patch. So I don't know if my route changed or if that 20~30% packet loss is normal(probably isn't normal) on the New York and Seattle nodes #6,#7,#8.

What I have noticed since 4.1 though is that SE lobby server is now getting 3~5% packet loss. This is not even at peak time. This was taken at 14:30 PM GMT, which is a pretty quiet time in game for me.

Code:

|------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | SkyRouter.Home - 0 | 151 | 151 | 0 | 0 | 1 | 1 | | No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 | | be365.pr2.hobir.isp.sky.com - 0 | 151 | 151 | 16 | 24 | 1011 | 18 | | ae-3.r02.londen03.uk.bb.gin.ntt.net - 0 | 151 | 151 | 16 | 23 | 1015 | 17 | | ae-3.r24.londen12.uk.bb.gin.ntt.net - 0 | 151 | 151 | 15 | 23 | 1001 | 16 | | ae-5.r24.nycmny01.us.bb.gin.ntt.net - 26 | 75 | 56 | 82 | 82 | 90 | 82 | | ae-2.r20.sttlwa01.us.bb.gin.ntt.net - 29 | 71 | 51 | 152 | 153 | 178 | 152 | | ae-0.r21.sttlwa01.us.bb.gin.ntt.net - 23 | 79 | 61 | 154 | 156 | 189 | 155 | | ae-3.r23.snjsca04.us.bb.gin.ntt.net - 0 | 151 | 151 | 176 | 183 | 1166 | 178 | | ae-45.r01.snjsca04.us.bb.gin.ntt.net - 0 | 151 | 151 | 174 | 181 | 1181 | 175 | | ae-1.r00.scrmca02.us.bb.gin.ntt.net - 0 | 151 | 151 | 172 | 179 | 1175 | 173 | |xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net - 0 | 151 | 151 | 170 | 177 | 1165 | 171 | | 204.2.229.234 - 3 | 139 | 136 | 170 | 171 | 184 | 171 | | 204.2.229.10 - 0 | 151 | 151 | 176 | 182 | 1165 | 177 | |________________________________________________|______|______|______|______|______|______|

I'm not having extreme lag as much as I've been getting intermittent lag spikes. I'll be moving along in a dungeon, everyone will freeze, then fly past a second later. It happens at random times of the day, and has only started since 4.1 launched.

Tracing route to 204.2.229.10 over a maximum of 30 hops

1 1 ms 2 ms 1 ms 10.0.0.1
2 5 ms 5 ms 7 ms Wireless_Broadband_Router.home [192.168.1.1]
3 9 ms 8 ms 8 ms lo0-100.PITBPA-VFTTP-324.verizon-gni.net [96.235.18.1]
4 10 ms 11 ms 9 ms B3324.PITBPA-LCR-21.verizon-gni.net [100.41.195.180]
5 * * * Request timed out.
6 * * * Request timed out.
7 16 ms 20 ms 20 ms 0.et-5-1-0.BR1.IAD8.ALTER.NET [140.222.239.77]
8 18 ms 18 ms 19 ms ae-3.a02.asbnva02.us.bb.gin.ntt.net [129.250.8.37]
9 79 ms 78 ms 78 ms ae-69.r06.asbnva02.us.bb.gin.ntt.net [129.250.5.193]
10 28 ms 19 ms 16 ms ae-2.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.132]
11 159 ms 78 ms 78 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.237]
12 79 ms 83 ms 83 ms ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.121]
13 78 ms 81 ms 83 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33]
14 81 ms 83 ms 82 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
15 80 ms 84 ms * 204.2.229.234
16 78 ms 80 ms 83 ms 204.2.229.10

Still having this issue.

I am still also having the same issue. Usually the connection problems start around 5-6pm Local time (Living in southern california). Would really like any acknowledgement or communication at all.

Still having the same issue and it's ONLY on Excalibur from my observation. Really bad rubberbanding here and there and just consistant lag while it's nonexistent on Ultros (same data center).

Tracing route to 204.2.229.88 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.0.1
2 19 ms 8 ms 8 ms 142.254.182.181
3 9 ms 10 ms 9 ms agg62.cyprcabw02h.socal.rr.com [76.167.31.157]
4 13 ms 11 ms 10 ms 72.129.22.92
5 12 ms 24 ms 13 ms agg27.tustcaft01r.socal.rr.com [72.129.21.2]
6 17 ms 14 ms 15 ms bu-ether26.tustca4200w-bcr00.tbone.rr.com [66.109.3.232]
7 13 ms 14 ms 15 ms bu-ether14.lsancarc0yw-bcr00.tbone.rr.com [66.109.6.4]
8 11 ms 11 ms 18 ms ae3.lsancarc0yw-bpr01.tbone.rr.com [66.109.1.43]
9 12 ms 11 ms 13 ms ix-ae-24-0.tcore1.LVW-Los-Angeles.as6453.net [66.110.59.81]
10 14 ms 10 ms 10 ms if-ae-2-2.tcore2.LVW-Los-Angeles.as6453.net [66.110.59.2]
11 16 ms 12 ms 14 ms 64.86.252.134
12 28 ms 28 ms 28 ms ae-19.r00.lsanca07.us.bb.gin.ntt.net [129.250.3.235]
13 13 ms 11 ms 11 ms ae-2.r23.lsanca07.us.bb.gin.ntt.net [129.250.3.237]
14 96 ms 101 ms 112 ms ae-12.r22.snjsca04.us.bb.gin.ntt.net [129.250.4.150]
15 32 ms 33 ms 33 ms ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.121]
16 29 ms 29 ms 30 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33]
17 118 ms 116 ms 113 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
18 * * 110 ms 204.2.229.234
19 30 ms 29 ms 30 ms 204.2.229.88

Trace complete.

Tell me what to do SE and i'll do it, anything to fix this

This is not on our end, as it appears from every tracert and ping done by myself, and others in my FC show the packet loss and lag are hitting right at the NTT servers. If I remember correctly, this is the ISP backbone for SE, so there is literally nothing we can do, but post that there's an issue.

Code:

|------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | Wireless_Broadband_Router.home - 0 | 391 | 391 | 0 | 0 | 0 | 0 | | My IP Address - 10 | 283 | 255 | 0 | 12 | 65 | 6 | | 172.99.46.242 - 10 | 283 | 255 | 0 | 12 | 21 | 20 | | ae7---0.scr01.mias.fl.frontiernet.net - 11 | 279 | 250 | 0 | 15 | 21 | 21 | | ae0---0.cbr01.mias.fl.frontiernet.net - 10 | 283 | 255 | 0 | 16 | 37 | 12 | | lag-101.ear3.Miami2.Level3.net - 24 | 203 | 155 | 0 | 18 | 56 | 13 | | NTT-level3-80G.Miami.Level3.net - 10 | 283 | 255 | 0 | 17 | 45 | 14 | | ae-7.r04.miamfl02.us.bb.gin.ntt.net - 10 | 283 | 255 | 0 | 100 | 112 | 97 | | ae-3.r20.miamfl02.us.bb.gin.ntt.net - 10 | 283 | 255 | 0 | 21 | 63 | 20 | | ae-4.r23.asbnva02.us.bb.gin.ntt.net - 10 | 283 | 255 | 0 | 40 | 53 | 40 | | ae-10.r22.snjsca04.us.bb.gin.ntt.net - 11 | 274 | 244 | 0 | 97 | 106 | 100 | | ae-40.r02.snjsca04.us.bb.gin.ntt.net - 10 | 283 | 255 | 0 | 100 | 112 | 97 | | ae-2.r00.scrmca02.us.bb.gin.ntt.net - 10 | 283 | 255 | 0 | 101 | 113 | 107 | |xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net - 10 | 283 | 255 | 0 | 101 | 111 | 99 | | 204.2.229.234 - 45 | 143 | 80 | 0 | 101 | 113 | 103 | | 204.2.229.9 - 10 | 283 | 255 | 0 | 100 | 110 | 97 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider