No quest marker for Joellaut during Influencing Inquisitors

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 2013-09-30 20:27
Frequency: Unchanging
World name: Phoenix
Character name: A'lya Dinhe
NPC name: Joellaut
Class/Level: Black Mage lv. 42 (quest lv. 40)
Party or solo: Solo
In-game time: Same as real
Area and coordinates: Coerthas Central Highlands (X:13.2 Y:15.5)
Steps:
1. Speak to Patrick - no problem
2. Speak to Alboise - no problem
3. Speak to Haustefort - no problem
4. Speak to Joellaut - no quest marker and no quest dialouge
5. Be unable to proceed
6. Send ticket about problem
7. Get response from GM who didn't properly read your ticket, get told the quest isn't broken and where to find the characters you've already spoken to.
8. Get frustrated and send another ticket
9. Get response saying "We can't help you"
10. Get sent here
11. Fill out this form
12. Pray someone can help

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\mmbb\Documents
FINAL FANTASY XIV - A Realm Reborn F:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64 bitar (6.2, build 9200) (15063.rs2_release.170317-1834)
SYSTEM_CPU Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz (8 CPUs), ~2.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS G75VX.205
SYSTEM_LANGUAGE svenska. Nationell inställning: svenska
SYSTEM_MEMORY 8143.195MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 10575.195MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 278.534GB SYSTEM_FREEDISC_SPACE 44.692GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 397.875GB SYSTEM_FREEDISC_SPACE 381.494GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.480GB SYSTEM_FREEDISC_SPACE 485.366GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 670MX
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 670MX
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3040.813 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4071.598 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_15c6c286fd4435fd\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_15c6c286fd4435fd\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_15c6c286fd4435fd\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_15c6c286fd4435fd\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8494
SYSTEM_GRAPHICS_DRIVER_DATE 7/18/2017 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Engelska
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {20786FA0-082F-41EE-AC46-388FC2DB8D7F}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6728
SYSTEM_SOUND_DRIVER_LANGUAGE Engelska
SYSTEM_SOUND_DRIVER_DATE 9/11/2012 00:00:00
SYSTEM_SOUND Line 1 (Virtual Audio Cable)
SYSTEM_SOUND_DEVICE_ID {8D61222B-9547-4F07-B36E-1BA8E82B7955}
SYSTEM_SOUND_DEVICE_NAME vrtaucbl.sys
SYSTEM_SOUND_DRIVER_VERSION 4.15.0000.7481
SYSTEM_SOUND_DRIVER_LANGUAGE Engelska
SYSTEM_SOUND_DRIVER_DATE 12/31/2015 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {F2F584B5-C489-43A1-B954-D2F1630B61EA}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6728
SYSTEM_SOUND_DRIVER_LANGUAGE Engelska
SYSTEM_SOUND_DRIVER_DATE 9/11/2012 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mus
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Tangentbord
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {13F11870-1680-11E4-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {152488A0-C32C-11E3-8001444553540000}
SYSTEM_INPUT_NAME ASUS Wireless Radio Control
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {13DD4250-1680-11E4-8001444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {13F18DA0-1680-11E4-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {13F1B4B0-1680-11E4-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {13F1DBC0-1680-11E4-8005444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {13F229E0-1680-11E4-8006444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread - Google Chrome
Store
Store
Värd för Windows Shell-upplevelse
NVIDIA GeForce Overlay
The "I need healing" squad - Discord


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Creative Cloud
Alcor Micro USB Card Reader
ASUS WebStorage Sync Agent
Battle.net
BOSS
Fraps
Google Chrome
Guild Wars 2
Hearthstone
CyberLink Power2Go
CyberLink LabelPrint 2.5
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Malwarebytes Anti-Malware version 2.1.8.1057
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Origin
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Overwatch Test
Steam
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The Witcher: Enhanced Edition
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The Stanley Parable
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The Walking Dead: Season Two
Thinking with Time Machine
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BioShock 2
BioShock Infinite
Creative System Information
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Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Scansoft PDF Professional
Photo Gallery
ASUS Splendid Video Enhancement Technology
Junk Mail filter update
SegmentAssister
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Windows Live Mail
MSXML 4.0 SP3 Parser
Mass Effect
Minecraft
Windows Live Photo Common
ASUS LifeFrame3
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
Java 8 Update 91
Nuance PDF Viewer Plus
ASUS Fan Filter Checker
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Skype™ 7.36
ASUS ROG Gaming Mouse
Apple-programstöd (32-bitar)
Microsoft ASP.NET MVC 4 Runtime
CyberLink Power2Go
Windows Live Communications Platform
The Sims™ 4
Java Auto Updater
Dragon Age™ II
Unravel™
Mass Effect™ 3
Windows Live Essentials
Windows Live Writer
ASUS Tutor
Windows Live Messenger
Movie Maker
En Masse Launcher
Fotogalleriet
Google Update Helper
Intel(R) Management Engine Components
Windows Live Installer
Sound Blaster EVO USB/Wireless
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
Alcor Micro USB Card Reader
Photo Common
Microsoft Visual C++ 2005 Redistributable
Windows Live Writer
Microsoft Visual C++ 2005 Redistributable
Mass Effect™: Andromeda
Windows Live Writer Resources
Epic Games Launcher
ASUS InstantOn
Mass Effect™ 2
Adobe Photoshop CC 2015
Microsoft Visual C++ 2005 Redistributable
Nuance PaperPort 12
ASUS Instant Connect
MSVCRT
MSVCRT110
WinFlash
Office 15 Click-to-Run Extensibility Component
Office 15 Click-to-Run Localization Component
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Windows Live UX Platform Language Pack
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610
Microsoft Visual C++ 2005 Redistributable
ASUS USB Charger Plus
Google Update Helper
ATK Package
Adobe Reader X MUI
Dragon Age: Origins
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Windows Live PIMT Platform
Windows Live Mail
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
LOOT version 0.8.1
Apple Software Update
Black Desert Online
CyberLink LabelPrint 2.5
Launcher Prerequisites (x64)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Windows Live SOXE
MSVCRT_amd64
Windows Live SOXE Definitions
Sound Blaster EVO USB/Wireless Extras
Microsoft XNA Framework Redistributable 4.0 Refresh
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
ASUS Product Demo Movie
Dragon Age™: Inquisition
Movie Maker
ASUSDVD
D3DX10
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
Microsoft WSE 3.0 Runtime
OpenOffice.org 3.1
Windows Live Messenger
Brother MFL-Pro Suite DCP-9020CDW
ASUS Virtual Camera
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
ASUS Live Update
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Nexus Mod Manager
Broadcom 802.11 Network Adapter
CCleaner
Guild Wars 2
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Microsoft Visual Studio 2010 Tools för Office Runtime (x64) Language Pack - SVE
Mozilla Firefox 55.0.3 (x64 sv-SE)
Mozilla Maintenance Service
Microsoft Office 365 - sv-se
Mirror's Edge
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Tomb Raider I
Tomb Raider II
Papers, Please
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Portal Stories: Mel
Life is Strange™
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Transmissions: Element 120
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LIMBO
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Synaptics Pointing Device Driver
Virtual Audio Cable 4.15
Vulkan Run Time Libraries 1.0.42.1
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) Language Pack - SVE
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
iTunes
Windows Live MIME IFilter
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Windows 10 Update and Privacy Settings
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215
Bonjour
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Epic Games Launcher Prerequisites (x64)
Microsoft Visual C++ 2005 Redistributable (x64)
PaperPort Image Printer 64-bit
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Silverlight
Office 15 Click-to-Run Licensing Component
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Microsoft Application Error Reporting
ASUS Power4Gear Hybrid
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2005 Redistributable (x64)
Ansel
NVIDIA 3D Vision drivrutin 384.94
NVIDIAs kontrollpanel 384.94
NVIDIA Grafikdrivrutin 384.94
NVIDIA GeForce Experience 3.8.0.89
NVIDIA PhysX systemprogramvara 9.17.0524
NVIDIA-uppdatering 27.1.0.0
NVIDIA SHIELD Streaming
NVIDIA HD audiodrivrutin 1.3.34.27
NVIDIA Install Application
NVIDIA Backend
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NVIDIA Telemetry Client
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NvvHci
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NVIDIA ShadowPlay 3.8.0.89
NVIDIA SHIELD Wireless Controller Driver
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Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Apple-programstöd (64-bitar)
Apple Mobile Device Support
MSVCRT110_amd64
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215
Shared C Run-time for x64
Intel® Trusted Connect Service Client


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\ASUS Gaming Mouse\hid.exe 000026A0
C:\Program Files (x86)\ASUS\Splendid\ACMON.exe 000023B0
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe 000026E8
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\CoreSync.exe 00002AF8
C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe 000026F4
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe 00002A08
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HEX\Adobe CEF Helper.exe 00002AD0
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC\AdobeIPCBroker.exe 00002590
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe 00002668
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe 00002468
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 00002498
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00002254
C:\Program Files (x86)\ControlCenter4\BrCcUxSys.exe 00002B40
C:\Program Files (x86)\ControlCenter4\BrCtrlCntr.exe 00002708
C:\Program Files (x86)\Creative\Sound Blaster EVO\Sound Blaster EVO Control Panel\SBEVO.exe 00002634
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe 000026D4
C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe 00002654
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 0000206C
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00002CCC
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001934
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002710
C:\Program Files (x86)\Nuance\PDF Viewer Plus\pdfPro5Hook.exe 00001828
C:\Program Files (x86)\Nuance\PaperPort\pptd40nt.exe 00002748
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin 00002588
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe 00002568
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe 000020C8
C:\Program Files\NVIDIA Corporation\ShadowPlay\nvspcaps64.exe 00002290
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 0000226C
C:\Program Files\Synaptics\SynTP\AsusNewUI35.exe 00002378
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe 00000F0C
C:\Program Files\Windows Defender\MSASCuiL.exe 00002180
C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.19.856.0_x64__kzf8qxf38zg5c\SkypeHost.exe 00001E94
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11708.1001.26.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00001208
C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe 00001F38
C:\Program\iTunesHelper.exe 0000236C
C:\Users\mmbb\AppData\Local\Discord\app-0.0.298\Discord.exe 00001F6C
C:\Users\mmbb\AppData\Local\Microsoft\BingSvc\BingSvc.exe 00002448
C:\WINDOWS\Explorer.EXE 000002F4
C:\WINDOWS\system32\ApplicationFrameHost.exe 00002FE8
C:\WINDOWS\system32\SettingSyncHost.exe 00000920
C:\WINDOWS\system32\conhost.exe 000002C8
C:\Windows\SysWOW64\ACEngSvr.exe 00001FB8
C:\Windows\System32\RuntimeBroker.exe 00001DEC
C:\Windows\System32\smartscreen.exe 0000050C
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001C24
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001C10
F:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000036FC
F:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00000C6C
F:\Steam\Steam.exe 00000468
F:\Steam\bin\cef\cef.win7\steamwebhelper.exe 00000FD4
c:\windows\system32\sihost.exe 00001BD0
c:\windows\system32\svchost.exe 00003628
c:\windows\system32\taskhostw.exe 00001AC0

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