Constant FPS drop

i'm going to explain in a few steps because its easier.
1-yesterday i played FF14 just fine other stuff running on background like discord and a few tabs open on browser. no problem

2- later i turned on my pc again and tried to play ff14 but i had absurd fps drop to 17-30.

3- I tried to update my gpu driver, restart my pc and didnt work

4-Once i turned off discord fps went back to normal 70+fps. Either browser or discord on would lower my fps

5- I tried checking temp, psu, cleaning my pc, changing gpu configs.. everything is fine e nothing helps.

6 - i tried other games, heavy graphics games like rise of the tomb raider and everything worked FINE.

7- Uninstalled and download ff all again... didnt work

8- Turned off directx11 support on configs and worked.......

Well I would like to continue using directx11 to have better graphics on the game or maybe use extra shaders.

System info


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Denise\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local;<local>


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Home Premium 64 bits (6.1, Compilação 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
SYSTEM_CPU Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz (8 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 09/16/14 11:57:05 Ver: 04.06.05
SYSTEM_LANGUAGE Português (Configuração regional: Português)
SYSTEM_MEMORY 8143.008MB
SYSTEM_VIRTUAL_MEMORY 8388607.875MB
SYSTEM_PAGE_FILE 16284.195MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 297.991GB SYSTEM_FREEDISC_SPACE 110.883GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.752GB SYSTEM_FREEDISC_SPACE 117.883GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 970
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4007.250 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3815.504 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8569
SYSTEM_GRAPHICS_DRIVER_DATE 16/09/2017 16:23:33
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglês
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Alto-falantes (5- Logitech G430 Gaming Headset)
SYSTEM_SOUND_DEVICE_ID {64317050-CF41-474E-B4E9-D0ECE736D7AF}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
SYSTEM_SOUND_DRIVER_DATE 20/11/2010 01:43:54
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {E6008DF9-B838-4504-88C0-EF135BFAEA8D}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7004
SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
SYSTEM_SOUND_DRIVER_DATE 30/07/2013 09:16:46
SYSTEM_SOUND SMT24A550-4 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {ECB635F4-B532-4CB1-8004-5C4795223AA5}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0027
SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
SYSTEM_SOUND_DRIVER_DATE 07/06/2017 22:35:39
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Teclado
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D93F75E0-9BCB-11E6-8001444553540000}
SYSTEM_INPUT_NAME Logitech G430 Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C7051330-4234-11E6-8001444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G302
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C7280480-4234-11E6-8002444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G302
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C7280480-4234-11E6-8003444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G302
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C7282B90-4234-11E6-8004444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G302
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F70F08E0-7E96-11E5-8002444553540000}
SYSTEM_INPUT_NAME Љ
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F813A7A0-7E96-11E5-8003444553540000}
SYSTEM_INPUT_NAME Љ
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Technical Support - Post New Thread - Google Chrome
Steam
boot
3799.11 MHz (Core #0)
#general - Discord
boot
FINAL FANTASY XIV Online — Propriedades
Bibliotecas
Winamp 5.56


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe AIR
Adobe Flash Player 27 ActiveX
Adobe Flash Player 27 NPAPI
Adobe Flash Player 27 PPAPI
MSI Afterburner 4.3.0
ASRock Key Master v1.0.8
Avast Free Antivirus
Bandisoft MPEG-1 Decoder
Battle.net
Adobe Help Manager
Acrobat.com
DVD Shrink 3.2
F-Stream Tuning v2.0.133.1
Google Chrome
HD Tune Pro 5.60
K-Lite Codec Pack 11.5.5 Basic
NVIDIA Stereoscopic 3D Driver
OBS Studio
Microsoft Office Professional Plus 2010
Overwatch
Overwatch Test
PlaysTV
RivaTuner Statistics Server 6.5.0
SafeZone Stable 4.58.2552.909
Steam
TeamViewer 7
WebTablet FB Plugin 32 bit
WinPcap 4.1.3
WinRAR 5.40 (32-bit)
Wise Care 365 4.7.2
Wise Data Recovery 3.82
Wise Force Deleter 1.23
Wise Program Uninstaller 1.83
Qualcomm Atheros Killer Network Manager Suite
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft_VC90_CRT_x86
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Intel(R) USB 3.0 eXtensible Host Controller Driver
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Autodesk Material Library 2016
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Skype™ 7.40
Autodesk Material Library Medium Resolution Image Library 2016
HP FWUpdateEDO2
Apple Software Update
Google Update Helper
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
Autodesk Material Library Base Resolution Image Library 2016
Microsoft Visual C++ 2005 Redistributable
Intel(R) Update Manager
Acrobat.com
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660
Microsoft Office Professional Plus 2010
Microsoft Office Access MUI (Portuguese (Brazil)) 2010
Microsoft Office Excel MUI (Portuguese (Brazil)) 2010
Microsoft Office PowerPoint MUI (Portuguese (Brazil)) 2010
Microsoft Office Publisher MUI (Portuguese (Brazil)) 2010
Microsoft Office Outlook MUI (Portuguese (Brazil)) 2010
Microsoft Office Word MUI (Portuguese (Brazil)) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (Portuguese (Brazil)) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (Portuguese (Brazil)) 2010
Microsoft Office InfoPath MUI (Portuguese (Brazil)) 2010
Microsoft Office Shared MUI (Portuguese (Brazil)) 2010
Microsoft Office OneNote MUI (Portuguese (Brazil)) 2010
Microsoft Office Groove MUI (Portuguese (Brazil)) 2010
APP Shop v1.0.13
HP Update
Microsoft_VC80_CRT_x86
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Suporte para Aplicativos Apple (32-bit)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Google Update Helper
Adobe Reader 9
Adobe Help Manager
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Spybot - Search & Destroy
HPDiagnosticAlert
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
PDF Settings CS6
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
Software de dispositivo do Chipset Intel®
Adobe Creative Suite 6 Master Collection
XSplit Gamecaster
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
ASRock App Charger v1.0.6
ASRock SmartConnect v1.0.6
ASRock XFast RAM v3.0.3
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Resident Evil Revelations 2 / Biohazard Revelations 2
Tales of Zestiria
Rise of the Tomb Raider
FINAL FANTASY XIV Online
Tales of Berseria
Wallpaper Engine
TeamSpeak 3 Client
Vulkan Run Time Libraries 1.0.54.1
Mesa Gráfica Wacom
WebTablet FB Plugin 64 bit
Qualcomm Atheros Bandwidth Control Filter Driver
Autodesk Civil View for 3ds Max 2016 64-bit
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
MSVCRT Redists
MPC-HC 1.7.9 (64-bit)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Qualcomm Atheros Network Manager
Intel® Trusted Connect Service Client
Intel(R) Rapid Storage Technology
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Intel(R) Smart Connect Technology
Apple Mobile Device Support
Bonjour
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft .NET Framework 4.5.1
Suporte para Aplicativos Apple Apple (64-bit)
Microsoft Office Office 64-bit Components 2010
Microsoft Office Shared 64-bit MUI (Portuguese (Brazil)) 2010
Autodesk Inventor Server Engine for 3ds Max 2016
Microsoft .NET Framework 4.5.1
iTunes
HP Deskjet 2540 series Software básico do dispositivo
Microsoft Visual C++ 2005 Redistributable (x64)
Ansel
NVIDIA Driver do 3D Vision 385.69
Painel de controle da NVIDIA 385.69
NVIDIA Driver de gráficos 385.69
NVIDIA GeForce Experience 3.9.0.97
NVIDIA Driver de controle do 3D Vision 369.04
NVIDIA Software do sistema PhysX 9.17.0524
Atualizações da NVIDIA 28.0.0.0
NVIDIA SHIELD Streaming
NVIDIA Driver de áudio HD 1.3.34.27
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.9.0.97
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
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Qualcomm Atheros Killer E220x Drivers
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Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Intel(R) Management Engine Components
Intel(R) Management Engine Components
Intel(R) Rapid Storage Technology


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000015E8
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe 00000B94
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000810
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00000E78
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe 00000874
C:\Program Files (x86)\Steam\Steam.exe 00001748
C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe 0000046C
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 0000175C
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00001830
C:\Program Files\AVAST Software\Avast\AvastUI.exe 00000A68
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe 00000814
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 00000D28
C:\Program Files\Intel\Intel(R) Smart Connect Technology Agent\iSCTsysTray8.exe 00000994
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 0000086C
C:\Users\Denise\AppData\Local\Akamai\netsession_win.exe 00001A54
C:\Users\Denise\AppData\Local\Discord\app-0.0.298\Discord.exe 00000A14
C:\Windows\Explorer.EXE 000005FC
C:\Windows\SysWOW64\cmd.exe 00000580
C:\Windows\system32\Dwm.exe 000005E4
C:\Windows\system32\conhost.exe 00000FD0
C:\Windows\system32\taskeng.exe 000016A8
C:\Windows\system32\taskhost.exe 000006F4
E:\Winamp\winamp.exe 00001C1C

reinstalled the game on my other HD and helped...not for too long :/.
Once i finaly finished configuring my ooptions...armor sets and hotbars I decided to take a break and alt tab to browser. WHen i alt tabbed back to the game it was on 30 fps again.

The hardware memory flaw comes to mind on the 970. Also running with just 8 gb of ram is possibly a limitation. Check memory usage when running the game.

8GB RAM is more than enough for ff :/ and I've been playing the rise of the tomb raider these days and i have no fps problems with all the graphics on HQ

Not having any problem with my other games makes me think its something between FF14 and directx11 only...

https://i.imgur.com/qpo5c5R.png

This might be your problem lol

That's just a general assumption. If you're not checking suggestions, then there's no real way to troubleshoot for you. Sometimes you have to manually rule out things even if they seem obvious. FYI: I've exceeded 8GB usage while using FFXIV with windows 10 installed and a minimal set of apps. I'm running a 980, which your card is minus a single laser cut, and do not have these issues you speak of.

Another issue might be you allowing the creators update to install which is highly counterproductive to FFXIV performance.

I wish that discord thing could have fixed Y.Y...but didnt...

I've checked my memory usage :/ But it wasnt exceeding...
Whats the creator update you mentioned?

I wasnt being rude and checked the stuff you said... still weird that i can play other games that are supposed to be way worse but i still cant run FF with Directx 11 support....

CASE CLOSED problem solved,
Just as random as my problem was (only with FF14) it was solved,
I messed a little bit with some options on EVGA Precision X and my fps went back to normal with directx11 support :)

Thanks to all those who tried to help. <3