Lost Eternity Ring

Date & Time: 9/10/2017 20:00 CST
Frequency:
World name: Mateus
Character name: Verassa Kolir
Retainer name:
NPC name:
Monster name:
Class/Level:
Party or solo:
In-game time:
Area and coordinates:
Housing:
Steps:
1.Tried finding missing Eternity Ring in inventory and retainers
2.Used /isearch to locate it.
3.Went to Calamity Salvager to maybe recover.
4.Ring could have been missing for a while, but I went yesterday to annul before discovering I no longer had it.

When you tried to make a new thread there was a template, you're not supposed to delete it, you have to fill it or your report will be ignored.

Edit your post with the filled template, you can find a copy here http://forum.square-enix.com/ffxiv/t...-THIS-FIRST%29

I get that, but what would my PC specs/ISP have to do with a lost item that supposedly can't be discarded?
I've checked past threads but couldn't find any resolution.