Fatal Directx 11 Error 11000002

I cannot for the life of me determine what is causing directx 11 to constantly crash my game. I've turned off all overlays (steam, discord and etc), reinstalled the game and updated drivers yet nothing seems to fix it. Does anyone have other potential solutions?

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Bourne\Documents
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-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Games\Steam\Steam.exe 00002C38
C:\Games\Steam\bin\cef\cef.win7\steamwebhelper.exe 00002EC4
C:\Games\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00000FB4
C:\Games\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00001004
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 00003708
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00000DB0
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001674
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001B10
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 0000366C
C:\Program Files\AVAST Software\Avast\AvastUI.exe 00002FFC
C:\Program Files\Logitech Gaming Software\LCore.exe 00002BA4
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe 000028EC
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe 000023E8
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00002E60
C:\Program Files\Windows Defender\MSASCuiL.exe 00002E04
C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.19.856.0_x64__kzf8qxf38zg5c\SkypeHost.exe 00001F24
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.1706.1862.0_x64__8wekyb3d8bbwe\Calculator.exe 00001E28
C:\Program Files\iTunes\iTunesHelper.exe 00002DB4
C:\Users\Bourne\AppData\Local\Discord\app-0.0.298\Discord.exe 00001CC0
C:\Users\Bourne\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002D90
C:\Users\Bourne\AppData\Roaming\Curse Client\Bin\Electron\TwitchUI.exe 00001AC4
C:\Users\Bourne\AppData\Roaming\Curse Client\Bin\Twitch.exe 000020D4
C:\WINDOWS\Explorer.EXE 0000189C
C:\WINDOWS\ImmersiveControlPanel\SystemSettings.exe 00002E90
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C:\WINDOWS\system32\ApplicationFrameHost.exe 0000277C
C:\WINDOWS\system32\BackgroundTransferHost.exe 000027D4
C:\WINDOWS\system32\DllHost.exe 00002918
C:\WINDOWS\system32\SettingSyncHost.exe 00002244
C:\WINDOWS\system32\conhost.exe 000033E0
C:\WINDOWS\system32\notepad.exe 000032E0
C:\Windows\System32\RuntimeBroker.exe 00001E18
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001CD8
c:\windows\system32\sihost.exe 00001B28
c:\windows\system32\svchost.exe 00002C94
c:\windows\system32\taskhostw.exe 00001958

None of us can figure it out. I use a GTX780 and mostly when I am raiding in a 8-man group, this happens. I have to switch to DX9 version for raiding, even then it might sometimes freeze my game for 10 seconds, black screen for second or two, then resets my video without crashing me technically. So better than crashing I suppose. This has been a on going issue with several people since before Stormblood.

I personally have contacted Nvidia about it and after nearly two months of going back and forth they can't figure it out and FFXIV here at least if you talk to them over the phone know it is a thing and even then they obviously have not figured it out either. Radeon however did find the issue and did resolve it within a short given time.

So basically it boils down to "How man techs doe it take?" scenario.

Have you tried setting the FPS cap to 60?

Quote:

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Originally Posted by Kuo

Have you tried setting the FPS cap to 60?

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You could set the game to the lowest settings and cap it at 30fps/60fps, it will still do it. It happens a lot less often if you shut off battle animations of both yourself and party members.