Clicking reply on support causes game to close

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time:8:10pm-ish est+1
Frequency: once
World name: excalibur
Character name: Ikaros Susanoo
Retainer name:
NPC name:
Monster name:
Class/Level: smn level 68
Party or solo: in a party with 1
In-game time: N/A
Area and coordinates: Rhalgr's reach x12 y12
Housing:
Steps:
1. Opened support desk
2. went to history
3. clicked on the newest report and clicked reply and it gave me and error and closed my game down


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