Client crashes when trying to reply to a ticket... reply

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: Any time
Frequency: Every time
World name: Mateus
Character name: R'yumi Rahz
Retainer name:
NPC name:
Monster name:
Class/Level: RDM/55
Party or solo: Solo
In-game time: Anytime
Area and coordinates: Anywhere
Housing:
Steps:
1. Open system
2. Click the GM Reply
3. Select Reply
4. RIP
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Chris\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (15063.rs2_release.170317-1834)
SYSTEM_CPU AMD A10-7800 Radeon R7, 12 Compute Cores 4C+8G (4 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOS 0602
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 15307.453MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 17611.453MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 150.000GB SYSTEM_FREEDISC_SPACE 47.835GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2625.990GB SYSTEM_FREEDISC_SPACE 2625.732GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.016GB SYSTEM_FREEDISC_SPACE 205.190GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon(TM) R7 Graphics
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x130F)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 992.313 MB
SYSTEM_GRAPHICS_SHARED_VRAM 7653.727 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.19.0162.0004
SYSTEM_GRAPHICS_DRIVER_DATE 4/23/2017 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Logitech G933 Gaming Wireless Headset)
SYSTEM_SOUND_DEVICE_ID {E9111C16-1A61-4898-9413-35B2966C3E44}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.15063.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/27/2017 00:00:00
SYSTEM_SOUND 1 - 2436 (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {E812B13E-164F-49DF-ABE3-DDE5819BB99B}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.00.0001.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/30/2016 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {45DDADF0-B3D5-11E5-8001444553540000}
SYSTEM_INPUT_NAME USB Multimedia Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {45EE76D0-B3D5-11E5-800A444553540000}
SYSTEM_INPUT_NAME USB Multimedia Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E96797D0-B31E-11E6-8001444553540000}
SYSTEM_INPUT_NAME Logitech G933 Gaming Wireless Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E9707170-B31E-11E6-8002444553540000}
SYSTEM_INPUT_NAME Logitech G933 Gaming Wireless Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E9709880-B31E-11E6-8003444553540000}
SYSTEM_INPUT_NAME Logitech G933 Gaming Wireless Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {45F3F510-B3D5-11E5-800F444553540000}
SYSTEM_INPUT_NAME USB Multimedia Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread - Google Chrome
#general - Discord
Store
Sticky Notes
Windows Shell Experience Host
ASUS_Manager Ai_ChargerII_TrayIcon
Windows Shell Experience Host
Calendar
Calendar
Photos
Photos
Store


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe AIR
Adobe Flash Player 25 PPAPI
Avast Free Antivirus
BitRaider Streaming Client
Google Chrome
Alcor Micro USB Card Reader Driver
CyberLink PhotoDirector 3
CyberLink PowerDirector 10
ASUS Music Maker
Microsoft .NET Framework 1.1
Origin
Raptr
SafeZone Stable 3.55.2393.609
Steam
Wander
TurboTax 2016
WebM Media Foundation Components
Windows Live Essentials
ASUS Manager - Family Safety
Photo Common
Windows Live
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
CCC Help Japanese
Cisco PEAP Module
eManual
Razer Synapse
Raccolta foto
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Movie Maker
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
Photo Gallery
CCC Help Norwegian
Google Toolbar for Internet Explorer
Movie Maker
MSXML 4.0 SP3 Parser
Fotogalleriet
Photo Common
CCC Help Swedish
TurboTax 2016 WinPerFedFormset
TurboTax 2016 wctiper
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Photo Common
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
Google Toolbar for Internet Explorer
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24210
Alcor Micro USB Card Reader Driver
CCC Help French
Movie Maker
ASUS Manager - Ai Booting
Photo Common
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Windows Live Essentials
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Valokuvavalikoima
ASUS Manager - Backup & Recovery
Windows Live UX Platform Language Pack
CCC Help Czech
Windows Liven peruspaketti
CCC Help Thai
CyberLink PhotoDirector 3
Firebird SQL Server - MAGIX Edition
Star Wars: The Old Republic
Photo Gallery
Photo Gallery
Windows Live Essentials
照片库
Windows Live Installer
Windows Live UX Platform Language Pack
Galerie de photos
Windows Live Essentials
Java Auto Updater
Windows Live UX Platform Language Pack
Windows Live UX Platform Language Pack
TurboTax 2016 WinPerTaxSupport
Συλλογή φωτογραφιών
Fotogalerie
Windows Live UX Platform Language Pack
Windows Live PIMT Platform
Movie Maker
Galería de fotos
Realtek Card Reader
Fotoğraf Galerisi
CCC Help Spanish
Google Update Helper
Cisco EAP-FAST Module
CCC Help Korean
CCC Help Danish
ASUS Manager - Update
Movie Maker
CCC Help Greek
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Windows Live Essentials
TurboTax 2016 whiiper
CCC Help Portuguese
CCC Help Dutch
Windows Live UX Platform Language Pack
CCC Help Polish
Yareel version 1.0.2
Windows Live UX Platform Language Pack
Microsoft Visual C++ 2005 Redistributable
CCC Help German
Movie Maker
Realtek Ethernet Controller Driver
Movie Maker
MSVCRT
MSVCRT110
Movie Maker
Windows Live SOXE Definitions
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24210
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Photo Common
Windows Live UX Platform
Photo Common
Windows Live Photo Common
Movie Maker
Photo Common
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
ASUS Manager - Ai Charger II
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Windows Live Essentials
REALTEK Bluetooth Driver
REALTEK Wireless LAN Driver
Windows Live UX Platform Language Pack
Windows Live UX Platform Language Pack
Windows Live UX Platform Language Pack
CCC Help Turkish
Photo Common
Windows Live Communications Platform
Adobe Reader X (10.1.3) MUI
CCC Help Finnish
Cisco LEAP Module
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Windows Live UX Platform Language Pack
CCC Help English
NVIDIA PhysX
Photo Common
影像中心
TurboTax 2016 wrapper
Photo Common
Photo Common
CCC Help Chinese Traditional
Respondus LockDown Browser 2
Adobe AIR
Movie Maker
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Windows Live Essentials
AMD Settings
Photo Common
Photo Common
Movie Maker
Movie Maker
Windows Live UX Platform Language Pack
Windows Live SOXE
CCC Help Italian
Movie Maker
Photo Common
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft .NET Framework 1.1
Windows Live UX Platform Language Pack
Photo Common
Windows Live Essentials
Microsoft XNA Framework Redistributable 4.0 Refresh
CCC Help Hungarian
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24210
Dragon Age™: Inquisition
Movie Maker
ASUS Manager - Power Manager
Movie Maker
Windows Live 程式集
Photo Gallery
D3DX10
Windows Live Essentials
ASUS Manager - PC Cleanup
Windows Live 软件包
Windows Live Essentials
Nexon Game Manager
Galeria de Fotografias
Windows Live UX Platform Language Pack
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24210
ASUS Manager
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Photo Gallery
CCC Help Russian
CCC Help Chinese Standard
Windows Live UX Platform Language Pack
Windows Live Essentials
TurboTax 2016 WinPerReleaseEngine
Windows Live Temel Parçalar
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Movie Maker
AMD Software
NetBeans IDE 8.1
Microsoft Office 365 - en-us
Age of Conan: Unchained
RPG Maker VX Ace
FINAL FANTASY XIV: A Realm Reborn
Shop Heroes
Vulkan Run Time Libraries 1.0.26.0
Vulkan Run Time Libraries 1.0.26.0
Vulkan Run Time Libraries 1.0.3.1
Vulkan Run Time Libraries 1.0.39.1
AMD Radeon Settings
AMD Settings
Catalyst Control Center Next Localization ES
Microsoft Visual C++ 2005 Redistributable (x64)
Catalyst Control Center Next Localization JA
Catalyst Control Center Next Localization KO
Catalyst Control Center Next Localization DA
Catalyst Control Center Next Localization BR
Catalyst Control Center Next Localization FI
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Catalyst Control Center Next Localization HU
Catalyst Control Center Next Localization FI
Catalyst Control Center Next Localization FR
Catalyst Control Center Next Localization TH
Catalyst Control Center Next Localization TR
Java 8 Update 101 (64-bit)
Windows 10 Update and Privacy Settings
Catalyst Control Center Next Localization SV
Catalyst Control Center Next Localization TH
Catalyst Control Center Next Localization CS
Catalyst Control Center Next Localization SV
Catalyst Control Center Next Localization FR
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Catalyst Control Center Next Localization BR
Catalyst Control Center Next Localization RU
Catalyst Control Center Next Localization CHS
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Catalyst Control Center Next Localization DA
Catalyst Control Center Next Localization RU
Catalyst Control Center Next Localization CHS
Catalyst Control Center Next Localization HU
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Java SE Development Kit 8 Update 101 (64-bit)
Catalyst Control Center Next Localization NO
Catalyst Control Center Next Localization EL
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Catalyst Control Center Next Localization TR
Catalyst Control Center Next Localization IT
Catalyst Control Center Next Localization IT
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Catalyst Control Center Next Localization NL
Catalyst Control Center Next Localization ES
Catalyst Control Center Next Localization FR
Microsoft Application Error Reporting
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24210
Catalyst Control Center Next Localization EL
Catalyst Control Center Next Localization CHT
Catalyst Control Center Next Localization RU
Catalyst Control Center Next Localization CS
Catalyst Control Center Next Localization ES
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Catalyst Control Center Next Localization NL
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Catalyst Control Center Next Localization SV
Catalyst Control Center Next Localization DE
Catalyst Control Center Next Localization IT
ASUS Music Maker
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2005 Redistributable (x64)
CyberLink PowerDirector 10
Catalyst Control Center Next Localization TR
Catalyst Control Center Next Localization CHT
Catalyst Control Center Next Localization PL
AMD Software
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24210
Catalyst Control Center Next Localization FI
Catalyst Control Center Next Localization NO
Catalyst Control Center Next Localization JA
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Catalyst Control Center Next Localization KO
Catalyst Control Center Next Localization DE
Catalyst Control Center Next Localization EL
Catalyst Control Center Next Localization CHT
Catalyst Control Center Next Localization NO
Catalyst Control Center Next Localization DE
Catalyst Control Center Next Localization NL
Catalyst Control Center Next Localization BR
AMD Quick Stream
MSVCRT110_amd64
Catalyst Control Center Next Localization KO
Catalyst Control Center Next Localization HU
Catalyst Control Center Next Localization CHS
Catalyst Control Center Next Localization PL
Catalyst Control Center Next Localization DA
Catalyst Control Center Next Localization JA
AMD Problem Report Wizard
Catalyst Control Center Next Localization TH
Catalyst Control Center Next Localization PL


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 00000B38
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 000000F8
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000021D0
C:\Program Files (x86)\Steam\Steam.exe 000005AC
C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe 000029E8
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000EAC
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00002B20
C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe 000014D4
C:\Program Files\AVAST Software\Avast\AvastUI.exe 000008D4
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe 00002040
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00000FC4
C:\Program Files\Windows Defender\MSASCuiL.exe 00002138
C:\Program Files\WindowsApps\Microsoft.MicrosoftStickyNotes_1.8.0.0_x64__8wekyb3d8bbwe\Microsoft.StickyNotes.exe 00001820
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2017.35063.13610.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00000FA0
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11706.1001.26.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00001484
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.8400.40795.0_x64__8wekyb3d8bbwe\HxCalendarAppImm.exe 00001930
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.8400.40795.0_x64__8wekyb3d8bbwe\HxTsr.exe 00001044
C:\Users\Chris\AppData\Local\Discord\app-0.0.298\Discord.exe 00001FF0
C:\Users\Chris\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00001E64
C:\WINDOWS\Explorer.EXE 00002824
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00000900
C:\WINDOWS\system32\ApplicationFrameHost.exe 00002044
C:\WINDOWS\system32\DllHost.exe 00001528
C:\WINDOWS\system32\SettingSyncHost.exe 000023C4
C:\Windows\System32\RuntimeBroker.exe 000024F4
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe 000000D4
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001E84
c:\windows\system32\sihost.exe 000008CC
c:\windows\system32\svchost.exe 000006A8
c:\windows\system32\taskhostw.exe 00000A74