Character Data - Bug

Details: My main character's (Aireck Zett, Sargatanas) information in Lodestone is not accurate. Lodestone claims I am apart of the world Shiva, in which I transferred the character to Sargatanas over two years ago (January 30th, 2015). In Mog Station, it shows I have access to both characters data; however, the character in Shiva should not exist due to the transfer. Please advise.

Steps:
1. Refreshed browser
2. Asked in-game friends to verify incorrect character information in Lodestone
3. Posted thread [http://forum.square-enix.com/ffxiv/t...cter-Data-Bug] April 13th, 2017
4. Emailed Support Ticket [73778643] - August 3rd, 2017
5. Post this thread as requested by emailed response

Date & Time: August 4th, 2017 4:07pm CST
Location: http://na.finalfantasyxiv.com/lodest...acter/5747017/
Operating System: Windows 10
Browser: Google Chrome Version 57.0.2987.133

Update:
Issue resolved by deleting all characters from original world (Shiva)