Stormblood unregistered?

So i bought phisical copy of the game for ps4, used my game key inside the box to get license for stormblood and everything was fine until today when game notified me in game that i dont have stormblood (stormblood unregistered) and now i am reverted back to heavensward expansion... what to do now?

Greetings Arastalis,

Sorry to hear that you're having trouble accessing Stormblood on the PS4.

It sounds like the info on this FAQ may help with your issue!

If these steps do not help, please contact the Support Centre for further help!