unable to train in chocobo stables

ISP:
Comcast

Type of Internet Connection:
Cable

Internet Connection Speed:
150Mbit

Date & Time
Since release of 4.0, ongoing

Frequency:
Always


World:
Sargatanas

Character Name:
Sayuri Yukimura

Retainer Name:
None

NPC Name:
None

Monster Name:
None

Class/Level:
70 Paladin. Class/Level irrelevant.

Party or Solo:
Solo

Race:
Hyur F

In-Game Time:
Always

Area and Coordinates:
Mist (10.9,8.3)

Housing:
Mist, Ward 10, Plot 35

Steps:
I click the chocobo stables select "tend a specified chocobo", click the chocobo name and then select the item "Sylkis Bud" and then use, and get the error "cannot execute at this time."
This happens when i try to train any chocobo, even my own. Also, the item "Krakka Root" doesn't dim when i select training, but it does not have the use prompt. This issue happens regardless of Job or Level.
I have also completed all the relevant chocobo quests, as i was able to train chocobos prior to the release of 4.0 Stormblood.

Does the FC leader have it set so you can train your chocobo?

yes i have the chocobo training permission in the fc

Greetings, Sayuri Yukimura!

Thank you for bringing this concern to our attention. The development team would like to know if you're still experiencing these difficulties with training chocobos. If you are still experiencing these concerns, please resubmit your report, and we will make sure to escalate the report again, and we will make sure to provide your details to the development team for another review. Thanks again for your patience and understanding!

FINAL FANTASY XIV Game Master Team