Azim Steppe glitch

Date & Time: 22/07/2017 around 11 pm CEST
Frequency: repeatedly
World name: Cerberus
Character name: Aelia Sokoto (me), Cameyl Vernas (friend)
Retainer name: --
NPC name: ---
Monster name: ---
Class/Level: scholar 60, samurai 54, summoner 64
Party or solo: party
In-game time: any
Area and coordinates: The Azim Steppe (coord around 23/18 On the big monolith)
Housing: ---
Steps:
1. Was doing PvP on random roles with a friend
2. Came out of a match and my character was vanished in the monolith
3. We tried different things to free me including jumping down, running around, moving camera, teleport/teleport offer, entering next duty
4. Nothing helped until I restarted the game
5. Few rounds after my friend glitched into the same situation
6. He relogged and the next round PvP after he again glitched.

Situation:
> unable to use any action on hotbar
> unable to teleport/accept teleport
> unable to mount/dismount
> jumping down made me be under the grass somewhere
> mobs could aggro
> only way out seemed to be relogging
> entering/leaving duty finder was possible while "out of bounds" but you would stay underground once you left the instance
> soft targeting person would result in target circle appear somewhere below the dawn throne but once hard targeted the target arrow was below ground (where person had their camera "view")
> weird interaction with /gpose as in person underground would appear as normal in /gpose screen own character would permanently emote as if using a chocobo whistle as long as not mounted
> camera would show you the ground above you

I hope the information is sufficient to fix this glitch as I'd like to enjoy the view from atop the monolith witgout fear if glitching.