Hello! 3 days ago, I made a purchase of monk character rise and it turns out that I have not yet received in the game the purchase I made and in the purchase ponia that it would take 10 minutes to receive it in the game and it has already been 3 days, I will Send my only character from the Ragnarok server. I have the empty mailbox and I have also looked at other characters from other servers in case I am wrong and I have nothing.