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I just tried adding Crysta to my account a good while ago and it doesn't show up. Before, it would always connect to paypal and add the Crysta almost immediately. Now the "thanks for your purchase" window pops up without going to paypal, but none of that purchase ever appears.
Anyone else having that kind of issue? Logging in to paypal itself works perfectly fine btw.
My friend and I have the exact same issue. Worse, Paypal is the only way for him to renew his account. FYI, failing to make a payment will likely block your account from making ANY other payments. I suggest you stop trying to use Paypal to add Crysta and contact SE directly.
This happened once in Feb 2017. You can still find some information if you google "ffxiv thanks for your purchase".
I did just that exactly. But they're telling me it's not an error on their side. Told me what to try and what not... but none of these wonderful tips they gave me did work. Seems to me that most likely PayPal users will have to wait until the issue is fixed some day.
Same here. Tried to add some crysta with paypal just now and i keep getting the error that my session has expired and to try again.
Edit : Just tried with my PS4 browser and i was able to purchase crysta with paypal, my guess is the browser you're using is having trouble, for info, i tried with FireFox and i was getting the error.
Tried with Chrome, Firefox, Opera, Chrome and Dolphin on Tablet and Phone Browser, still Not working...