Main Story Quest "Stormblood" won't advance

Date & Time: July 13 2017 1:22 to 11:20 GMT
Frequency: 2
World name: Tonberry
Character name: Quiet Isangoma
Retainer name: N/A
NPC name: N/A
Monster name: Shinryu
Class/Level: White Mage/70
Party or solo: Party
In-game time: N/A
Area and coordinates: The Royal Menagerie
Housing: N/A
Steps:
1. Queued for the Royal Menagerie in accordance with quest "Stormblood" instruction.
2. Completed duty.
3. Lost connection to server upon clicking instance exit.
4. Waited for Tonberry world issues to be resolved.
5. Logged in and saw quest objective had not been fulfilled.
6. Completed duty again but main scenario quest "Stormblood" would not advance.


Connection Specs
- Type of internet connection/provider: ADSL2+/iiNet
- Modem maker/model number: NetComm


http://i.imgur.com/vfBgHbE.jpg

http://i.imgur.com/8cwCaJD.jpg

I think we may have been in the same initial party, was there a overly enthusiastic player called Bear something in your party?

Yes, I think there was haha

I think we were in the same party then :) hopefully this gets resolved soon. I haven't heard anything from SE yet

My CS just flagged when I went to the Lochs, maybe it will advance the quest... I'll let you know when the CS is over.

Zoning in to the Lochs seems to have worked for me too. Thank you for suggesting it :)