Underwater game freezing problem

Hi there,

I am wondering if this is happening to anybody else. Anytime I am underwater and another player swims by or rides by on a mount, my game freezes for a second to a few seconds. If a player is on screen and mounts or dismounts, the same thing will happen. When nobody else is around there is no fps problems at all. Any suggestions would be appreciated.

PC specs below.
windows 10 64-bit
processor amd fx 8350
16gb ram
gpu geforce gtx 980 ti
running on max settings in borderless window 2560x1440 resolution gsync on
monitor Asus ROG PG278Q

FF XIV is just horrible when it comes down to G-Sync and DX11.

Try starting the Game with DX9 and see if the problem occurs. Also, try to disable G-Sync.

Hey thanks for the suggestion. I tried turning off g-sync, restarting pc then game client and still the same thing. It may not be related to g-sync problem.

Tried the game in dx9 and I dont get the screen freeze/stutter. Went back to dx11 and the freeze/stutter came back. It is quite disappointing that this only happens in dx11.