Character unusable. Game broken.

My main character is stuck in Quarrymill, all I can do is run around. I cannot:
Use mounts
Teleport
Speak to NPCs
Engage in battle
Use any actions or traits
Leave the area
Log out via menu

Speaking to NPC results in character freezing unable to move, no dialog appears. My actions still display animation but has no effect. Duty finder list fails to load. I can talk to others using chatbox. Alt character remains uneffected which is why I think reinstalling is futile, also it's a HUGE download to do for no reason.
Game disconnects from server after 5 minutes or so without fail
See below for more info about steps taken. My character is broken and it's stressing me out quite a lot, considering I play this to relax... googling has gotten me NOWHERE.


Date & Time: all times
Frequency: permanent
World name: Excalibur
Character name: D'ani Harinezumi
Class/Level: 53 BRD
Party or solo:
Area and coordinates: Quarrymill
Steps:
1. Restarted PS4 from mains
2. Reset router
3. Tried LAN cable and wifi
4. Tried waiting full day


Connection Specs
- Type of internet connection/provider: virgin media 50mb
- Modem maker/model:

Same Problem here since 3 days, all i get from SE is "be patient we are investigating".... Thats my money i spend unable to play the game SE fix this.