O2 priority in game codes not available

Referring to the O2 campaign that started today

O2 Priority – In-game Item Campaign

How to Redeem

All O2 mobile customers who are registered for O2 priority can obtain promotional codes via the O2 Priority app. Details of the O2 Priority app can be found here.
(https://priority.o2.co.uk/)

You can redeem these codes via Mog Station to acquire the in-game items.

Campaign Duration
From Monday the 3rd of July 2017 to Monday the 10th of July 2017

Available In-Game Items
1 x Original Fat Chocobo Mount
1 x Housemaid Attire
1 x Butler Attire

This is not showing in the app so far

Apparently it showed up earlier then was taken down. And it was for new accounts only, not existing players. This campaign has been an unmitigated disaster in Europe from day one.

I want these items but im not an O2 customer... sucks >.>

Isn't on my app either.

SE, please comment.

Wow nice way to screw existing players. GG Square Enix

Looking at the description it does not say anything about existing new customers or new accounts at all. It just says go to the app from Monday 3rd of July and redeem

I was actually looking forward to this , this morning and but there's nothing there.

Can a mod/admin clarify what is going on please. As we only have a week to redeem

Can confirm. Nothing showing at the moment. I really don't know what is going on with all these blunders happening one after another. Bad promotions with little to no thought put into them, and even the farce with SB codes not given to Amazon.co.uk in time (or was it another retailer? Either way)... What are you doing SE EU?

https://cdn.meme.am/cache/instances/...x/59196687.jpg

I tried it around 9am (UK) today, it just directed me to the Moogle Store to enter a code, yet no code was given. According to some Reddit posts this is a problem between O2 and SE, with a fix expected later today (soon(tm)?)

Fingers crossed.

I hope they sort it later :/ really want to be able to get the items.

Because that magazine sub they did previously was just an absolute cluster fail.

https://twitter.com/O2/status/881822612845989888

Give them a bit of time, they said it was bugged.