Quest instance bug, can not complete msq

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Time: Tuesday, June 27, 19:30 est
Frequency: Frequent, Can not progress
World name: Gilgamesh
Character name: Astrild Frida
Retainer name:
NPC name:
Monster name:
Class/Level: Samurai of 61
Party or solo: solo
In-game time: 1930
Area and coordinates: the fringes x19.1, y20.7,z0.2
Housing:
Steps:
1. Speak with piping for In Crimson Or Began
2. Watch or skip cutscenes, follow ally Npc
3. Press X to bring up targeting system, to which PC can not target hostile Npc. Ally Npc continues to attack but pc can not due to hostile Npc unable to target.
4. Reset game platform, continue 1 through 3 for eternity.
*Add more steps if necessary

Connection Specs
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- Modem maker/model number:

■ PC Specs

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Gamepad Model Name:
Gamepad Part Number:

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■ PS4 Specs

Model Number of the PlayStation®3 You Are Using
- Model Number:

Model Number of the PlayStation®4 You Are Using
- Model Number: PS4 PRO

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- Model Number:

Information About the Peripherals You Are Using
-Type: 4K HDR 70"in
-Maker: Vizio
-Model Number: