-
DX11 crash
The game's trailer on the starting screen always makes the game crashes under directx 11 when in background.
Frequency: everytime
Steps:
1. Start the game under directx 11 and leave it in background
2. Wait for game's trailer to start and crash
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Altan\Documents
FINAL FANTASY XIV - A Realm Reborn D:\FINAL FANTASY XIV\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 3 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 8.1 Professionnel 64 bits (6.2, version 9200) (9600.winblue_ltsb.170511-1554)
SYSTEM_CPU Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 2003
SYSTEM_LANGUAGE français (Paramètres régionaux*: français)
SYSTEM_MEMORY 16323.039MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18755.039MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 122.070GB SYSTEM_FREEDISC_SPACE 57.328GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 366.852GB SYSTEM_FREEDISC_SPACE 249.543GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.625GB SYSTEM_FREEDISC_SPACE 1042.891GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8053.805 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8161.520 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8233
SYSTEM_GRAPHICS_DRIVER_DATE 18/05/2017 09:33:32
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Anglais
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Haut-parleurs (USB Audio Device)
SYSTEM_SOUND_DEVICE_ID {A36FC5B0-1D80-4E5F-BCD7-4F05272127FF}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.03.9600.16490
SYSTEM_SOUND_DRIVER_LANGUAGE Français
SYSTEM_SOUND_DRIVER_DATE 21/11/2014 00:55:29
SYSTEM_SOUND PL2488H-4 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {7BB0C676-32B5-4E51-B754-168DE02FDECC}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0026
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 02/04/2017 18:12:15
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {D05752F8-19CD-46FE-824E-3405979EBC3A}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7982
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 09/11/2016 11:49:02
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Souris
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Clavier
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6EB35320-BE3C-11E6-8001444553540000}
SYSTEM_INPUT_NAME PS/2+USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6EB3C850-BE3C-11E6-8002444553540000}
SYSTEM_INPUT_NAME PS/2+USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8F9DD6B0-9668-11E6-8001444553540000}
SYSTEM_INPUT_NAME USB Audio Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6EB3EF60-BE3C-11E6-8003444553540000}
SYSTEM_INPUT_NAME PS/2+USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
In-Game Bugs - Ecrire un nouveau sujet - Google Chrome
Document1 - Word
NVIDIA GeForce Overlay
Steam
#accueil - Discord
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Adobe AIR
Advanced Combat Tracker (remove only)
Audacity 2.1.2
Avast Antivirus Gratuit
BlueStacks App Player
FF Logs Uploader
FireStorm version V2.0.0.010
Google Chrome
NVIDIA Stereoscopic 3D Driver
OpenAL
Overwolf
SafeZone Stable 3.55.2393.607
Steam
TeamViewer 12
VLC media player
WebTablet FB Plugin 32 bit
World of Warcraft
SWF Opener
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft XNA Framework Redistributable 3.1
Adobe AIR
Java 8 Update 131
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Mumble 1.2.17
Skype™ 7.37
OpenOffice 4.1.3
Java Auto Updater
Asus Sonic Suite Plugins
Google Update Helper
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
Microsoft Visual C++ 2005 Redistributable
osu!
Overwolf.Setup.VC100CRTx86.Dist
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Adobe Refresh Manager
Adobe Acrobat Reader DC - Français
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
FF Logs Uploader
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft XNA Framework Redistributable 4.0 Refresh
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
CCleaner
GIMP 2.8.18
Guild Wars 2
Microsoft Office 365 ProPlus - fr-fr
Intel(R) Network Connections 20.2.3001.0
ORION: Prelude
The Binding of Isaac
Dragon Age: Origins
Worms Revolution
Orcs Must Die! 2
SpeedRunners
Sacred Citadel
The Witcher: Enhanced Edition
The Witcher 2: Assassins of Kings Enhanced Edition
Dark Souls: Prepare to Die Edition
Adventures of Shuggy
South Park™: The Stick of Truth™
Chivalry: Medieval Warfare
Dragon's Lair
Unepic
Dust: An Elysian Tail
BattleBlock Theater
Hammerwatch
FINAL FANTASY III
Amnesia: A Machine for Pigs
Gun Monkeys
Game Dev Tycoon
Dragon's Lair 2: Time Warp
Secrets of Rætikon
Draw a Stickman: EPIC
Blackguards
The Legend of Heroes: Trails in the Sky
Rocket League
Child of Light
Earthlock: Festival of Magic
Goat Simulator
Fable Anniversary
Armello
FINAL FANTASY XIII
FINAL FANTASY XIII-2
FINAL FANTASY IV
Trine 3: The Artifacts of Power
Geometry Dash
Town of Salem
DARK SOULS™ II: Scholar of the First Sin
FINAL FANTASY TYPE-0 HD
LIGHTNING RETURNS: FINAL FANTASY XIII
FINAL FANTASY IV: THE AFTER YEARS
Tales of Zestiria
Big Brain Wolf
Trine
Trine 2
FINAL FANTASY X/X-2 HD Remaster
Shiness: The Lightning Kingdom
Dragon's Dogma: Dark Arisen
60 Seconds!
No Time To Explain Remastered
FINAL FANTASY IX
FINAL FANTASY V
FINAL FANTASY VI
Ori and the Blind Forest: Definitive Edition
FINAL FANTASY VII
FINAL FANTASY VIII
Undertale
Super Meat Boy
OH! RPG!
Magicka
Dragon Age: Origins - Awakening
The Sims(TM) 3
The Elder Scrolls V: Skyrim Special Edition
Borderlands 2
Montaro
MOBIUS FINAL FANTASY
Amnesia: The Dark Descent
Worms Ultimate Mayhem
Borderlands
Sublime Text Build 3126
TeamSpeak 3 Client
Vulkan Run Time Libraries 1.0.26.0
Vulkan Run Time Libraries 1.0.42.1
Tablette Wacom
WebTablet FB Plugin 64 bit
WinRAR 5.40 (64-bit)
Intel(R) USB 3.0 Host Controller Adaptation Driver
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Sonic Radar II
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Intel(R) Network Connections 20.2.3001.0
Classic Shell
Microsoft Silverlight
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Intel(R) USB 3.0 Host Controller Adaptation Driver
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Ansel
NVIDIA Pilote 3D Vision 382.33
Panneau de configuration NVIDIA 382.33
NVIDIA Pilote graphique 382.33
NVIDIA GeForce Experience 3.6.0.74
NVIDIA Pilote du contrôleur 3D Vision 369.04
NVIDIA Logiciel système PhysX 9.17.0329
Mises à jour NVIDIA 25.0.0.0
SHIELD Streaming
NVIDIA Pilote audio HD : 1.3.34.26
NVIDIA Install Application
NVIDIA Son virtuel Miracast 382.33
NVIDIA Backend
NVIDIA Container
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NvNodejs
NVIDIA Watchdog Plugin for NvContainer
NvTelemetry
NVIDIA Telemetry Container
NvvHci
Nvidia Share
NVIDIA ShadowPlay 3.6.0.74
SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 3.70.2
NahimicSettingsConfigurator
Vegas Pro 13.0 (64-bit)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
MSVCRT Redists
Sonic Studio Plugin
Overwolf.Setup.VC100CRTx64.Dist
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\BlueStacks\HD-Agent.exe 00001EE4
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00001A34
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000051E8
C:\Program Files (x86)\Microsoft Office\root\Office16\WINWORD.EXE 00004B80
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00001D00
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 000027CC
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00000898
C:\Program Files\AVAST Software\Avast\AvastUI.exe 00002628
C:\Program Files\Classic Shell\ClassicStartMenu.exe 000001CC
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe 00000D2C
C:\Program Files\NVIDIA Corporation\ShadowPlay\nvspcaps64.exe 000016F4
C:\Program Files\NVIDIA Corporation\ShadowPlay\nvsphelper64.exe 00000078
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 0000234C
C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe 00001BE4
C:\Program Files\Tablet\Wacom\Wacom_TouchUser.exe 00001B10
C:\Users\Altan\AppData\Local\Discord\app-0.0.297\Discord.exe 000011F4
C:\Windows\Explorer.EXE 0000278C
C:\Windows\system32\SearchFilterHost.exe 00005D80
C:\Windows\system32\conhost.exe 00000FF4
C:\Windows\system32\taskhostex.exe 00001E10
D:\FINAL FANTASY XIV\boot\ffxivlauncher.exe 0000599C
D:\FINAL FANTASY XIV\boot\ffxivsysinfo64.exe 00005D60
E:\Altan\Saved Games\Steam\Steam.exe 00000C40
E:\Altan\Saved Games\Steam\bin\cef\cef.win7\steamwebhelper.exe 0001BFA8
\\?\C:\Users\Altan\AppData\Roaming\discord\0.0.297\modules\discord_overlay\2\DiscordOverlay.x64.exe 00000560