So for some reason, Stormblood has been removed from my account. I was playing it fine yesterday, as my samurai, however, today, when I went to login to the launcher, I was told to input my registration key. I did, but as expected, it had already been redeemed, by me. Because of this, I am unable to actually play the game, as it thinks I only have Heavensward.
If anyone knows of anything that could help, it would be greatly appreciated!
Many thanks in advance!
Stormblood seems to have been removed from my account.
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06-25-2017, 02:07 AMGenderfluid_Meme-kinStormblood seems to have been removed from my account.
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06-25-2017, 02:13 AMRenkait
Did you buy it from some third party site? Seen people who bought MMO keys from certain sites that let marketplace sellers sell stuff and they lost their game a few days after redeeming. If you bought it from SE did you try just contacting them?
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06-25-2017, 02:23 AMNeurylon
Have you tried this?
http://forum.square-enix.com/ffxiv/t...=1#post4232980 -
06-25-2017, 02:26 AMEisengrim
Use the registration key that came with the game. Not the preorder key for early access
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06-25-2017, 02:39 AMGenderfluid_Meme-kinThank you very much for this! Just checked the email that said I have been billed and used the key from that. I did not realise there would be a second key necessary for the full launch. Thank you very much once again!Quote:
Originally Posted by Neurylon
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06-25-2017, 02:39 AMpingus-maximusStormblood seems to have been removed from my account
having the same issue and i bought directly from SE. :mad: they dont have any support during the weekend and my code does not work because it says that its already been used. when i go into my moggle account it says that stormblood needs to be bought, does not appear as it was before
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06-25-2017, 02:40 AMGenderfluid_Meme-kin
Just used Neurylon's suggestion to fix my problem. Thanks to everyone else that chipped in!
If a mod reads this, they can freely lock/close the thread.
Thanks again to everyone! -
06-25-2017, 02:44 AMRenkaitAnd did you also check you're entering the full key, not the preorder one? A friend didn't notice the second key either.Quote:
Originally Posted by pingus-maximus