Printable View
hello i am traven kirkwall long time sub and legacy member i have the Burning a Hole in My Pocket III Earn 100,000 Flame Seals. unlocked but it never gave me the title please fix this.i have tried contacting support but no answers and the GMs direct me here.http://imgur.com/dKFLyMw http://i.imgur.com/90oMsPN.png
is anyone going to help me?
Greetings, Traven Kirkwall!
We understand that you may have encountered an error in-game, and we apologize for any interruption to your game play this might have caused. To ensure that this matter is addressed in an accurate, timely manner, please reply to this thread following our bug report template.
We appreciate you contacting us about this matter and hope to have this addressed for you soon.
Thank you,
GM Mouriveha
Please use the below template and thoroughly fill out the necessary information.
Time:
Frequency:
World name:
Character name:
Retainer name:
NPC name:
Monster name:
Class/Level:
Party or solo:
In-game time:
Area and coordinates:
Housing:
Steps:
1.
2.
3.
*Add more steps if necessary
Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name:
Laptop Model Number:
Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:
Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:
------------------------------------------------------
■ PS4 Specs
Model Number of the PlayStation®3 You Are Using
- Model Number:
Model Number of the PlayStation®4 You Are Using
- Model Number:
Model Number of the PlayStation®Vita You Are Using
- Model Number:
Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number:
Time: i dont know
Frequency: i dont know
World name: brynhilder
Character name: Traven Kirkwall
Retainer name:
NPC name:
Monster name:
Class/Level: 62
Party or solo: solo
In-game time: not sure
Area and coordinates:not sure
Housing: its was right after 1.0 so why would i know?
system info
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\matthew\Documents
FINAL FANTASY XIV - A Realm Reborn E:\Final Fantasy\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (15063.rs2_release.170317-1834)
SYSTEM_CPU Intel(R) Core(TM) i7-4820K CPU @ 3.70GHz (8 CPUs), ~3.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 03/19/14 13:26:23 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16303.320MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 32687.320MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 223.031GB SYSTEM_FREEDISC_SPACE 24.635GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 183.450GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 980
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 980
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4060.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8151.660 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8253
SYSTEM_GRAPHICS_DRIVER_DATE 6/6/2017 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {7F77667C-F52D-465B-8BF8-6FCABF61F320}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7037
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/10/2013 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {528DBBE0-2501-4C97-9CC5-8D050BB97843}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7037
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/10/2013 00:00:00
SYSTEM_SOUND Speakers (Razer Surround Audio Controller)
SYSTEM_SOUND_DEVICE_ID {56F3BF13-59DA-4359-AAE2-623BAC96D7B7}
SYSTEM_SOUND_DEVICE_NAME RzSurroundVAD.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7600.16385
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/13/2016 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7537A030-4695-11E6-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {75377920-4695-11E6-8001444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7537EE50-4695-11E6-8005444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7537A030-4695-11E6-8003444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7537EE50-4695-11E6-8004444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7537EE50-4695-11E6-8006444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {75381560-4695-11E6-8007444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
Missing title Flamelord - Google Chrome
RzStats : Razer Synapse Statistics Manager
Store
Store
Windows Shell Experience Host
Windows Shell Experience Host
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Gwent (0.8.72.1)
Audacity 2.1.2
Avast Premier
Battle.net
BlueStacks App Player
Everything 1.3.4.686 (x86)
Google Chrome
FINAL FANTASY XI: Chains of Promathia
PlayOnline Viewer & Tetra Master
FINAL FANTASY XI: Wings of the Goddess
FINAL FANTASY XI
FINAL FANTASY XI: Rise of the Zilart
FINAL FANTASY XI: Treasures of Aht Urhgan
FINAL FANTASY XI: Seekers of Adoulin
KinoniDrivers 2.8.1
marvell 91xx driver
Notepad++ (32-bit x86)
NVIDIA Stereoscopic 3D Driver
Open Broadcaster Software
Origin
Overwatch
PSO2 Tweaker
Rainmeter
Razer Surround
SafeZone Stable 1.48.2066.114
SafeZone Stable 3.55.2393.607
SanDisk SSD Dashboard
Steam
The Elder Scrolls Online
Uplay
Wrye Bash
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Razer Synapse
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
Oblivion - Construction Set
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Phantasy Star Online 2: EPISODE 4
Skype™ 7.37
FINAL FANTASY XI: Chains of Promathia
PlayOnline Viewer & Tetra Master
Apple Software Update
FINAL FANTASY XI: Wings of the Goddess
Google Update Helper
Intel(R) Management Engine Components
Intel® Driver Update Utility
FINAL FANTASY XI
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
Epson Software Updater
FINAL FANTASY XI: Rise of the Zilart
Microsoft Visual C++ 2005 Redistributable
GOG Galaxy
Mass Effect™: Andromeda
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Keystone
FINAL FANTASY XI: Treasures of Aht Urhgan
Google Update Helper
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
@BIOS
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
LOOT version 0.10.3
Black Desert Online
. . .
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
TesModManager
Windows 10 Upgrade Assistant
EVGA Precision XOC
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
Content Manager Assistant for PlayStation(R)
FINAL FANTASY XI Seekers of Adoulin
Apple Application Support (32-bit)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Nexus Mod Manager
CCleaner
CPUID CPU-Z 1.76
EPSON XP-610 Series Printer Uninstall
Intel(R) Network Connections 18.5.54.0
Arma 3
Chivalry: Medieval Warfare
Grim Dawn
The Elder Scrolls III: Morrowind
The Elder Scrolls IV: Oblivion
Warframe
Killing Floor 2
Metro 2033 Redux
Fable Anniversary
Duelyst
Pillars of Eternity
Miscreated
For Honor
FINAL FANTASY TYPE-0 HD
Tom Clancy's The Division
Portal Knights
DARK SOULS III
Divinity: Original Sin 2
Tom Clancy's Ghost Recon® Wildlands
The Elder Scrolls V: Skyrim Special Edition
MOBIUS FINAL FANTASY
Fallout Shelter
Absolver Beta
Vulkan Run Time Libraries 1.0.42.1
WinRAR 5.40 beta 3 (64-bit)
Apple Mobile Device Support
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft DVD App Installation for Microsoft.WindowsDVDPlayer_2019.6.13291.0_neutral_~_8wekyb3d8bbwe (x64)
Microsoft .NET Framework 4.5.2
Windows 10 Update and Privacy Settings
Malwarebytes version 3.1.2.1733
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel(R) Network Connections 18.5.54.0
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215
VC_CRT_x64
Bonjour
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Apple Application Support (64-bit)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2005 Redistributable (x64)
Fresco Logic USB3.0 Host Controller
Ansel
NVIDIA 3D Vision Driver 382.53
NVIDIA Control Panel 382.53
NVIDIA Graphics Driver 382.53
NVIDIA GeForce Experience 3.7.0.68
NVIDIA 3D Vision Controller Driver 369.04
NVIDIA Optimus Update 25.6.0.0
NVIDIA PhysX System Software 9.17.0329
NVIDIA Update 25.6.0.0
SHIELD Streaming
NVIDIA HD Audio Driver 1.3.34.27
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NvNodejs
NVIDIA Watchdog Plugin for NvContainer
NvTelemetry
NVIDIA Telemetry Container
NvvHci
Nvidia Share
NVIDIA ShadowPlay 3.7.0.68
SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 3.80.1
Intel® Trusted Connect Service Client
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
. . .
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215
iTunes
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00000A00
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001394
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00003048
C:\Program Files (x86)\Razer\InGameEngine\32bit\RazerIngameEngine.exe 00002C20
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 00002DC8
C:\Program Files (x86)\Steam\Steam.exe 00003024
C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe 000018E8
C:\Program Files\AVAST Software\Avast\AvastUI.exe 00002DB8
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe 00002B94
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe 000027B4
C:\Program Files\Rainmeter\Rainmeter.exe 00000388
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 00002C84
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11705.1001.21.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00000F08
C:\Program Files\iTunes\iTunesHelper.exe 00002C70
C:\ProgramData\Razer\Synapse\RzStats\RzStats.Manager.exe 00002DE8
C:\Users\matthew\AppData\Local\Discord\app-0.0.297\Discord.exe 00002A04
C:\Users\matthew\AppData\Local\razer\InGameEngine\cache\RzStats.Manager\RzCefRenderProcess.exe 00003278
C:\Users\matthew\AppData\Local\razer\InGameEngine\cache\RzSynapse\RzCefRenderProcess.exe 000033B4
C:\WINDOWS\Explorer.EXE 00000718
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000003D8
C:\WINDOWS\system32\ApplicationFrameHost.exe 00002B58
C:\WINDOWS\system32\DllHost.exe 00000C64
C:\WINDOWS\system32\SettingSyncHost.exe 00002454
C:\WINDOWS\system32\conhost.exe 00002E30
C:\Windows\System32\RuntimeBroker.exe 00002078
C:\Windows\System32\smartscreen.exe 00002500
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe 00002260
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 0000086C
E:\Final Fantasy\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001EB8
E:\Final Fantasy\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001FB4
c:\windows\system32\sihost.exe 000011F8
c:\windows\system32\svchost.exe 000021A8
c:\windows\system32\taskhostw.exe 00001FF8
Steps:
1. i have no idea
2. no idea
3. this didnt just happen it was like this since 2.0 launch.