error 10104 and unable to log in

Time: just after 3pm gmt- ongoing

Frequency: Always

World name: odin

Character name: snake demonheart

Retainer name: none

NPC name: none

Monster name: none

Class/Level: 64

Party or solo: solo

In-game time: unknown

Area and coordinates: black shroud quarrymill

Steps:
1. teleport to quarrymill kicked from game instantly
2. attempt to log in as soon as it tries to load me in kicks again instantly


Connection Specs
- Type of internet connection/provider: fiber 50+mbs plusnet

console: ps4

Information About the Peripherals You Are Using
-Type: controller
-Maker: sony