Fantasia used but didn't work glitch

Time: 12pm
Frequency: Once
World name: Balmung
Character name: Rosefull Salvai
Retainer name:
NPC name:
Monster name:
Class/Level: WHM/61
Party or solo: Solo
In-game time:
Area and coordinates:
Housing:
Steps:
1. Used phial of fantasia. Text telling me that I could remove my equips and logout to edit character did not appear as it usually does.
2. Waited several minutes.
3. Took off all gear and logged out anyway. No option to edit character was there. Phial of fantasia was removed from my inventory. (I had bought a pack of three and used one successfully. When I later tried to use the second, this happened. There is now one remaining in my inventory).
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: Ethernet/ Comcast
- Modem maker/model number: SB6121 Arris Surfboard

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Veronica\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (14393.rs1_release.170602-2252)
SYSTEM_CPU Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 06/11/14 18:09:03 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8142.758MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 32718.758MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.729GB SYSTEM_FREEDISC_SPACE 428.536GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.927GB SYSTEM_FREEDISC_SPACE 1640.077GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon R9 200 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x6939)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 2024.430 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4071.379 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.19.0162.0004
SYSTEM_GRAPHICS_DRIVER_DATE 4/23/2017 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS AMD Radeon R9 200 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x6939)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 2024.430 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4071.379 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.19.0162.0004
SYSTEM_GRAPHICS_DRIVER_DATE 4/23/2017 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Generic 7.1CH Gaming Headset)
SYSTEM_SOUND_DEVICE_ID {2BE44028-CA5D-44E5-9BCB-FE9EFAD85F18}
SYSTEM_SOUND_DEVICE_NAME genusbaud64.sys
SYSTEM_SOUND_DRIVER_VERSION 1.32.0023.0005
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/3/2015 00:00:00
SYSTEM_SOUND 1 - G227HQL (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {1BBBBBD3-1A8F-4D76-894B-AD110A23C5DF}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.00.0000.0002
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/16/2016 00:00:00
SYSTEM_SOUND Speakers (2- AudioQuest DragonFly)
SYSTEM_SOUND_DEVICE_ID {3F806AEC-9D00-4082-989C-0FD0C6A3440A}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.14393.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/15/2016 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {636B5A0C-3E29-415F-9B60-39FFD4AE398B}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7535
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/16/2015 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1E5B6430-F985-11E4-8002444553540000}
SYSTEM_INPUT_NAME GASIA
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1E5CC3C0-F985-11E4-8003444553540000}
SYSTEM_INPUT_NAME GASIA
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1E5CC3C0-F985-11E4-8004444553540000}
SYSTEM_INPUT_NAME GASIA
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D7FA13C0-6548-11E6-8001444553540000}
SYSTEM_INPUT_NAME Generic 7.1CH Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D7FA3AD0-6548-11E6-8002444553540000}
SYSTEM_INPUT_NAME Generic 7.1CH Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
FINAL FANTASY XIV
Fantasia used but didn't work glitch - Mozilla Firefox
#general - Discord
Switch USB


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Flash Player 26 NPAPI
Adobe Shockwave Player 12.1
Album Art Downloader XUI 1.02
Alice. Madness Returns
Audacity 2.1.2
Euotopia using the Moa engine 1.0.0
Finale 2014
Google Chrome
LAME v3.99.3 (for Windows)
League of Legends
Mozilla Firefox 53.0.3 (x86 en-US)
Mozilla Maintenance Service
Nexon Launcher
Open Broadcaster Software
Origin
Steam
100% Orange Juice
Tales of Monkey Island: Chapter 1 - Launch of the Screaming Narwhal
Tales of Monkey Island: Chapter 2 - The Siege of Spinner Cay
Tales of Monkey Island: Chapter 3 - Lair of the Leviathan
Tales of Monkey Island: Chapter 4 - The Trial and Execution of Guybrush Threepwood
Tales of Monkey Island: Chapter 5 - Rise of the Pirate God
The Secret of Monkey Island: Special Edition
Dream Of Mirror Online
Undertale
Ultra Street Fighter IV
Sid Meier's Civilization V
TeamSpeak 3 Client
The Sims 4
VLC media player
Cisco Linksys AE6000 Driver
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
Catalyst Control Center - Branding
Java 8 Update 65
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Catalyst Control Center InstallProxy
AMD Catalyst Control Center
The Sims™ 4
Java Auto Updater
Apple Software Update
Catalyst Control Center Localization All
Google Update Helper
swMSM
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
Microsoft Visual C++ 2005 Redistributable
Intel(R) Update Manager
Itibiti RTC
League of Legends
Microsoft Visual C++ 2005 Redistributable
AMD Settings
Project64 1.6
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Adobe Refresh Manager
Adobe Acrobat Reader DC
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Catalyst Control Center Graphics Previews Common
REALTEK Wireless LAN Driver
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
LOOT version 0.10.3
AMD Settings
Catalyst Control Center InstallProxy
puush
Catalyst Control Center Localization All
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Evernote v. 6.5.4
Catalyst Control Center InstallProxy
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
Twitch
Auslogics Disk Defrag
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
OpenOffice.org 3.1
Apple Application Support (32-bit)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
CCC Help English
Intel(R) Chipset Device Software
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Skype™ 7.30
Catalyst Control Center InstallProxy
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Nexus Mod Manager
7-Zip 15.14 (x64)
AMD Install Manager
Generic 7.1CH Gaming Headset
Intel(R) Network Connections 19.1.51.0
Bastion
AaAaAA!!! - A Reckless Disregard for Gravity
Starbound
PAYDAY 2
Age of Empires II: HD Edition
Papers, Please
Plague Inc: Evolved
Goat Simulator
Stellaris
Sid Meier's Civilization VI
Don't Starve Together
Fallout 4
Factorio
Left 4 Dead 2
AMD Settings
AMD Settings
Catalyst Control Center Next Localization ES
Catalyst Control Center Next Localization JA
Catalyst Control Center Next Localization KO
Catalyst Control Center Next Localization JA
Catalyst Control Center Next Localization DA
Apple Mobile Device Support
Catalyst Control Center Next Localization TR
Intel(R) Chipset Device Software
Catalyst Control Center Next Localization DA
Catalyst Control Center Next Localization BR
Catalyst Control Center Next Localization FI
Intel(R) Smart Connect Technology
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Catalyst Control Center Next Localization HU
Catalyst Control Center Next Localization DE
Catalyst Control Center Next Localization FI
Catalyst Control Center Next Localization FR
Catalyst Control Center Next Localization CS
Catalyst Control Center Next Localization TH
Catalyst Control Center Next Localization TR
Catalyst Control Center Next Localization IT
Catalyst Control Center Next Localization DA
Catalyst Control Center Next Localization SV
Catalyst Control Center Next Localization CHS
Catalyst Control Center Next Localization TH
Catalyst Control Center Next Localization CS
Catalyst Control Center Next Localization SV
Catalyst Control Center Next Localization FR
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel® RealSense™ SDK 2014 Runtime (x64): Core
Catalyst Control Center Next Localization NL
Intel® Trusted Connect Service Client
Catalyst Control Center Next Localization BR
Catalyst Control Center Next Localization ES
Catalyst Control Center Next Localization IT
AMD Install Manager
Catalyst Control Center Next Localization RU
Catalyst Control Center Next Localization CHS
Catalyst Control Center Next Localization SV
Catalyst Control Center Next Localization RU
Catalyst Control Center Next Localization FR
ACP Application
Catalyst Control Center Next Localization DA
Catalyst Control Center Next Localization RU
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215
Catalyst Control Center Next Localization BR
Catalyst Control Center Next Localization NO
Catalyst Control Center Next Localization BR
Bonjour
Catalyst Control Center Next Localization NO
Catalyst Control Center Next Localization CHS
Catalyst Control Center Next Localization HU
Catalyst Control Center Next Localization KO
Catalyst Control Center Next Localization ES
Microsoft Visual C++ 2005 Redistributable (x64)
Catalyst Control Center Next Localization NO
AMD Settings
Catalyst Control Center Next Localization EL
Catalyst Control Center Next Localization TH
Catalyst Control Center Next Localization CHT
Catalyst Control Center Next Localization TR
Catalyst Control Center Next Localization CS
Catalyst Control Center Next Localization IT
Catalyst Control Center Next Localization IT
Catalyst Control Center Next Localization TR
Microsoft Silverlight
ACP Application
Catalyst Control Center Next Localization CHS
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Catalyst Control Center Next Localization NL
Catalyst Control Center Next Localization ES
Catalyst Control Center Next Localization FR
Catalyst Control Center Next Localization EL
Catalyst Control Center Next Localization CHT
Catalyst Control Center Next Localization PL
Catalyst Control Center Next Localization RU
Apple Application Support (64-bit)
Catalyst Control Center Next Localization CS
Catalyst Control Center Next Localization ES
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Catalyst Control Center Next Localization FI
Catalyst Control Center Next Localization NL
Catalyst Control Center Next Localization NL
Catalyst Control Center Next Localization TH
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Catalyst Control Center Next Localization SV
Catalyst Control Center Next Localization DE
Catalyst Control Center Next Localization IT
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Catalyst Control Center Next Localization FI
Catalyst Control Center Next Localization CHT
Microsoft Visual C++ 2005 Redistributable (x64)
Catalyst Control Center Next Localization TR
Catalyst Control Center Next Localization CHT
Catalyst Control Center Next Localization HU
Catalyst Control Center Next Localization PL
Catalyst Control Center Next Localization FR
Catalyst Control Center Next Localization EL
Catalyst Control Center Next Localization HU
Catalyst Control Center Next Localization FI
Catalyst Control Center Next Localization SV
Catalyst Control Center Next Localization RU
Catalyst Control Center Next Localization CS
Catalyst Control Center Next Localization NO
Catalyst Control Center Next Localization JA
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Catalyst Control Center Next Localization KO
Catalyst Control Center Next Localization JA
Intel(R) Management Engine Components
Catalyst Control Center Next Localization DE
ccc-utility64
Catalyst Control Center Next Localization EL
Catalyst Control Center Next Localization KO
Catalyst Control Center Next Localization PL
Catalyst Control Center Next Localization CHT
Catalyst Control Center Next Localization NO
Intel(R) Management Engine Components
Catalyst Control Center Next Localization DE
Catalyst Control Center Next Localization NL
Catalyst Control Center Next Localization BR
Catalyst Control Center Next Localization KO
Catalyst Control Center Next Localization HU
Catalyst Control Center Next Localization CHS
Catalyst Control Center Next Localization PL
Catalyst Control Center Next Localization DA
Catalyst Control Center Next Localization JA
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215
iTunes
AMD Accelerated Video Transcoding
Catalyst Control Center Next Localization EL
Catalyst Control Center Next Localization DE
Catalyst Control Center Next Localization TH
Intel(R) Network Connections 19.1.51.0
Catalyst Control Center Next Localization PL


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Mozilla Firefox\firefox.exe 00001D40
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001640
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000013C4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe 00002688
C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe 00001D5C
C:\Program Files\Conexant\SA3\Generic\SmartAudio3.exe 00001E58
C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.17.420.0_x64__kzf8qxf38zg5c\SkypeHost.exe 000025DC
C:\Users\Veronica\AppData\Local\Discord\app-0.0.297\Discord.exe 00000DD4
C:\Users\Veronica\AppData\Local\FluxSoftware\Flux\flux.exe 0000186C
C:\WINDOWS\Explorer.EXE 000012A8
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00000660
C:\WINDOWS\system32\SettingSyncHost.exe 00000B9C
C:\WINDOWS\system32\sihost.exe 000011F8
C:\WINDOWS\system32\svchost.exe 00002010
C:\WINDOWS\system32\taskhostw.exe 0000269C
C:\Windows\System32\GameBarPresenceWriter.exe 000011C4
C:\Windows\System32\RuntimeBroker.exe 0000014C
C:\Windows\System32\TiltWheelMouse.exe 00001534
C:\Windows\System32\smartscreen.exe 00002110
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 0000267C




Browser Information
- Name and version of the browser currently in-use: Firefox 53.0.3 (32-bit)