Queue times are unacceptable thread #11111
I'm sure this has been mentioned before.
Between a full time job, chores, outings, blah blah blah I have around 2-3 hours of free time. I've sat in queue for 30 minutes so far. Now because I'm not a regular subscriber, this is leaving some really bad impressions on me; if I pay for something, I expect to use it within a reasonable amount of time. If, for the next 2 weeks, the queue time is 30+ minutes everyday that kinda adds up.
It doesn't help that I'm a software developer; I know about load testing and scaling servers. I don't know what reason Square-Enix decided to skip the load testing part and not find a way to recruit a service for, say expansion release month or two, increasing the server load...but FFXIV is not exactly a dying game so there is obviously $$$ to go around.
Just my 2 cents, I'm gonna hit the unsubscribe button now and will resubscribe if the server queues are fixed sooner than late; I'm fully aware it probably won't be fixed due to the problem likely being nested deep in the backend structure.