New player to ff14

So I have been asked to join a group of friends on this game, and yet because of this early access w/e the server has been congested and forced no new characters to be made, unknowingly to me made a char on another server to get the feel of the game but no reason to progress WHEN im on the wrong server,

Why is it that NEW people to the game are not able to be put into a que for the game on a BRAND NEW account, i realise its to lower server congestion from existing player making new characters but im baffled im losing days of subscription purely because of this half assed attempt to stop congestion.

tldr: Paid $10 to hear my friends in a que while i spam refresh on world view button for days as a Brand new customer not impressed.