Best Served With Cold Steel

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Time: 5:58 AM, 6/18/2017
Frequency: Constant
World name: Mateus
Character name: Tomasu Kusakiri
Retainer name:
NPC name:
Monster name:
Class/Level: 60
Party or solo: Solo
In-game time:
Area and coordinates: Best Served with Cold Steel Instance

Steps:
1. Advanced main story quest line to reach it.
2. Attempted to enter it through watching cut-scene.
3. Got "A system error occurred during environment movement."
4. Tried to enter multiple times with cut-scene skipping.
5. Same result.


Please fix this? I feel sad this is happening, but the instance congestation is horrible in this case.