FFXIV DivX11 error while attempting to log in

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Time: 12:40
Frequency: Constant
World name: Leviathan
Character name: Y'noh Tia
Retainer name:
NPC name:
Monster name:
Class/Level: Mch/60
Party or solo: Solo
In-game time:
Area and coordinates:
Housing:
Steps:
1.
2.
3.
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument D:\Users\Alchemi\Documents
FINAL FANTASY XIV - A Realm Reborn A:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride <local>


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (14393.rs1_release.170602-2252)
SYSTEM_CPU Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 09/19/16 21:32:53 Ver: 05.0000B
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32690.367MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37672.367MB
SYSTEM_STORAGE A:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1105.874GB SYSTEM_FREEDISC_SPACE 529.278GB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.396GB SYSTEM_FREEDISC_SPACE 115.006GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1853.374GB SYSTEM_FREEDISC_SPACE 1686.001GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8119.938 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16345.184 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f37f8f12da8b10d7\nvd3dumx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f37f8f12da8b10d7\nvwgf2umx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f37f8f12da8b10d7\nvwgf2umx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f37f8f12da8b10d7\nvwgf2umx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 21.21.0013.7892
SYSTEM_GRAPHICS_DRIVER_DATE 3/15/2017 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {836D7EB8-AC3A-4752-88AE-3787E0493D65}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7910
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/16/2016 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {DA3F7FA5-41DA-4333-9CED-339AB37FC78E}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7910
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/16/2016 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B1ECEE90-DC09-11E6-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B1EFFBD0-DC09-11E6-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A0EB87F0-ECA8-11E6-8001444553540000}
SYSTEM_INPUT_NAME Razer DeathStalker Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {A0EC7250-ECA8-11E6-8002444553540000}
SYSTEM_INPUT_NAME Razer DeathStalker Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A0ED0E90-ECA8-11E6-8003444553540000}
SYSTEM_INPUT_NAME Razer DeathStalker Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B1F09810-DC09-11E6-8005444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A0ED83C0-ECA8-11E6-8004444553540000}
SYSTEM_INPUT_NAME Razer DeathStalker Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A5A6C610-ECA8-11E6-8006444553540000}
SYSTEM_INPUT_NAME Razer DeathStalker Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C4379E70-F2C4-11E6-8001444553540000}
SYSTEM_INPUT_NAME Controller (Xbox One For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 11 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {B1F15B60-DC09-11E6-8006444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B1F4B6C0-DC09-11E6-8007444553540000}
SYSTEM_INPUT_NAME Blue Snowball
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

#pictures - Discord
In-Game Bugs - Post New Thread - Google Chrome
Twitch
Calculator
Calculator
RzStats : Razer Synapse Statistics Manager
NVIDIA GeForce Overlay
Elgato Sound Capture
FFXIV login error - Paint


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Aura Kingdom
Battle.net
BitRaider Streaming Client
Google Chrome
Hearthstone
Heroes of the Storm
FINAL FANTASY XI: Chains of Promathia
PlayOnline Viewer & Tetra Master
FINAL FANTASY XI: Wings of the Goddess
FINAL FANTASY XI
FINAL FANTASY XI: Rise of the Zilart
FINAL FANTASY XI: Treasures of Aht Urhgan
FINAL FANTASY XI: Seekers of Adoulin
NETGEAR Genie
Norton Security
NVIDIA Stereoscopic 3D Driver
OBS Studio
Overwatch
Overwatch Test
PSO2 Tweaker
Razer Chroma SDK Core Components
Corsair Link(TM) USB Dongle (Driver Removal)
Game Capture HD v1.0.0.1
Steam
Star Wars The Old Republic
World of Warcraft
Wrye Bash
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Razer Synapse
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Minecraft
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Yu-Gi-Oh! The Dawn of a New Era version 5.3.0.3862
Qualcomm Atheros 11ac Wireless LAN Installer
UE4 Prerequisites (x64)
FINAL FANTASY XIV - A Realm Reborn
Microsoft XNA Framework Redistributable 4.0
Corsair Link 4
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Star Wars: The Old Republic
Skype™ 7.33
FINAL FANTASY XI: Chains of Promathia
Corsair Link 4
PlayOnline Viewer & Tetra Master
Java Auto Updater
AURA
FINAL FANTASY XI: Wings of the Goddess
Intel(R) Chipset Device Software
Google Update Helper
FINAL FANTASY XI
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
FINAL FANTASY XI: Rise of the Zilart
ASUS Boot Setting
Microsoft Visual C++ 2005 Redistributable
XTUPackage
FINAL FANTASY XI: Treasures of Aht Urhgan
Adobe Refresh Manager
Adobe Acrobat Reader DC
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
LOOT version 0.10.3
Launcher Prerequisites (x64)
ASUS Product Register Program
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
AI Suite 3
EVGA Precision XOC
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
Curse
Asmedia ASM106x SATA Host Controller Driver
Yahoo! Powered
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
MemTweakIt
FINAL FANTASY XI Seekers of Adoulin
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Epic Games Launcher
Windows Driver Package - Corsair Components, Inc. (SIUSBXP) USB (10/30/2015 3.6)
7-Zip 16.04 (x64)
GIMP 2.8.18
Intel(R) Network Connections 20.2.4001.0
Terraria
Bastion
Tomb Raider
Dishonored
Starbound
Mabinogi
Warframe
Dust: An Elysian Tail
Dungeon Defenders II
Agarest: Generations of War
Transistor
Rogue Legacy
Agarest Zero
Cloudbuilt
Aura Kingdom
Creativerse
Endless Legend
Outland
Agarest: Generations of War 2
TERA
SteamVR Performance Test
Elite Dangerous
FINAL FANTASY X/X-2 HD Remaster
Fallout 4
FINAL FANTASY V
FINAL FANTASY VI
Psychonauts
Darksiders II Deathinitive Edition
Undertale
RWBY: Grimm Eclipse
DRAGON BALL XENOVERSE 2
Darksiders Warmastered Edition
The Elder Scrolls V: Skyrim Special Edition
Bendy and the Ink Machine
BioShock Infinite
Synaptics Pointing Device Driver
Vulkan Run Time Libraries 1.0.39.1
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Java 8 Update 131 (64-bit)
Windows 10 Update and Privacy Settings
Elgato Game Capture HD
UE4 Prerequisites (x64)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Qualcomm Atheros QCA6174_9377 Bluetooth Suite (64)
Intel(R) Network Connections 20.2.4001.0
Intel(R) Chipset Device Software
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Intel(R) ME UninstallLegacy
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Ansel
NVIDIA 3D Vision Driver 378.92
NVIDIA Control Panel 378.92
NVIDIA Graphics Driver 378.92
NVIDIA GeForce Experience 3.6.0.74
NVIDIA 3D Vision Controller Driver 369.04
NVIDIA Optimus Update 25.0.0.0
NVIDIA PhysX System Software 9.16.0318
NVIDIA Update 25.0.0.0
SHIELD Streaming
NVIDIA HD Audio Driver 1.3.34.23
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NvNodejs
NVIDIA Watchdog Plugin for NvContainer
NvTelemetry
NVIDIA Telemetry Container
NvvHci
Nvidia Share
NVIDIA ShadowPlay 3.6.0.74
SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 3.70.2
EVGA OC Scanner X 3.6.1.2 (64-bit)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

A:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00003D7C
A:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00003B3C
A:\Steam\Steam.exe 00001F4C
A:\Steam\bin\cef\cef.win7\steamwebhelper.exe 000023BC
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00002674
C:\Program Files (x86)\CorsairLink4\CorsairLink4.exe 00002218
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001658
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00001674
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 0000102C
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00001EF4
C:\Program Files (x86)\Norton Security\Engine\22.9.4.8\conathst.exe 00002AF4
C:\Program Files (x86)\Razer\InGameEngine\32bit\RazerIngameEngine.exe 000029E8
C:\Program Files (x86)\Razer\SwitchBlade\RzAppManager.exe 00002BC0
C:\Program Files (x86)\Razer\SwitchBlade\RzSBHelper.exe 00002644
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 000024E8
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe 000003A4
C:\Program Files\NVIDIA Corporation\ShadowPlay\nvspcaps64.exe 00001678
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe 0000121C
C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.17.420.0_x64__kzf8qxf38zg5c\SkypeHost.exe 000030A4
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.1705.1301.0_x64__8wekyb3d8bbwe\Calculator.exe 00003F80
C:\ProgramData\Razer\SwitchBlade\Apps\Razer\65BFE244-2354-4E41-ADC9-CCF6BE3B5F75\RzFPS\RzFPS.exe 000024B8
C:\ProgramData\Razer\SwitchBlade\DeathStalker\Razer\1068AAE3-6299-4086-A7F6-0600F5F1D1E5\RzHome.exe 00002A38
C:\ProgramData\Razer\Synapse\RzStats\RzStats.Manager.exe 00001F48
C:\Users\Alchemi\AppData\Local\Akamai\netsession_win.exe 00002144
C:\Users\Alchemi\AppData\Local\Discord\app-0.0.297\Discord.exe 000021CC
C:\Users\Alchemi\AppData\Local\razer\InGameEngine\cache\RzStats.Manager\RzCefRenderProcess.exe 00002E50
C:\Users\Alchemi\AppData\Local\razer\InGameEngine\cache\RzSynapse\RzCefRenderProcess.exe 00002F50
C:\Users\Alchemi\AppData\Roaming\Curse Client\Bin\Electron\TwitchUI.exe 000036E0
C:\Users\Alchemi\AppData\Roaming\Curse Client\Bin\Twitch.exe 000037A0
C:\Windows\Explorer.EXE 000014C0
C:\Windows\System32\RuntimeBroker.exe 00001A84
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000024B4
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000181C
C:\Windows\system32\ApplicationFrameHost.exe 00001474
C:\Windows\system32\DllHost.exe 00002EA4
C:\Windows\system32\SettingSyncHost.exe 000013AC
C:\Windows\system32\cmd.exe 00002A0C
C:\Windows\system32\conhost.exe 00002A48
C:\Windows\system32\mspaint.exe 00002CF4
C:\Windows\system32\sihost.exe 00001320
C:\Windows\system32\svchost.exe 00000948
C:\Windows\system32\taskhostw.exe 00000ECC
D:\SoundCapture\SoundCapture.exe 00000858

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

------------------------------------------------------

■ PS4 Specs

Model Number of the PlayStation®3 You Are Using
- Model Number:

Model Number of the PlayStation®4 You Are Using
- Model Number:

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number:

http://i.imgur.com/rOVt4KA.png
http://imgur.com/rOVt4KA

http://forum.square-enix.com/ffxiv/t...need-help-ASAP

welcome to the party

Oh I know others are getting it, I just figured I'd report it through proper channels