Transfers broken. Unable to log in. Negative queue

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Time: 1:03AM EST
Frequency: Once
World name: Balmung->Mateus
Character name: Thunderblaze Krakenclub
Retainer name: N/A
NPC name: N/A
Monster name:N/A
Class/Level: 62 PLD
Party or solo: Solo
In-game time: N/A
Area and coordinates: N/A
Housing: N/A
Steps: Transferred to Mateus from Balmung and now have a negative queue. I am unable to sign in.

Picture: https://ibb.co/eHmCsk
https://preview.ibb.co/gpNkCk/negative.jpg
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