Quest "Heavensward" Progression Halt

Date & Time: May 14th, around 6:00 pm to 7:00 pm PST
Frequency: Unknown
World: Famfrit
Character Name: Duo Galanodel
Retainer Name: None
NPC Name: None
Monster Name: None
Class/Level: Dragoon/60
Party or Solo: Party, Light Party, 4 members
Race: Elezen M
In-Game Time: Unknown (Possibly around 8-11?)
Area and Coordinates: Aetherochemical Research Facility (Final Boss Area Exit)
Housing: None

Steps:
1. Proceeded into Aetherochemical Research Facility with party.
2. Cleared final boss and went to exit.
3. Exited, and game began to cycle, but no cut-scene loaded/ was bumped from server due to Famfrit not being accessible (connection timeout)
4. Re-logged in and found server congestion, attempt to log in and hit Que wall. Around 8 pm finally returned to Eorzea.
5. No new quest updates, no cut-scenes. Quest continues to tell me to enter Aetherochemical Research Facility.
6. Ran dungeon thrice more. On exit, game cycles a bit, then kicks to location from where duty finder entered, no cut-scenes or progression on quest.

Connection Specs
-Type of internet connection/provider: Wireless/Verizon
-Modem Maker/model number: N/A

Model Number of the PlayStation®4 You Are Using
- Model Number:CUH-7015B