Game crashing bug

Character: Dedrick Brighton
World: Sargatanas
Details: When interacting with the destination in the quest "Mourn in Passing", upon completion of the interation the client shut down with two dialog boxes indicating an error.

Message 1:
An unexpected error has occured. Exiting FINAL FANTASY XIV

ffxiv_dx11.exe+10284F0
ffxiv_dx11.exe+102BCB3
ffxiv_dx11.exe+102B7AA
ffxiv_dx11.exe+10097EE
ffxiv_dx11.exe+FF4508
ffxiv_dx11.exe+12365CC
ffxiv_dx11.exe+10750FA
ffxiv_dx11.exe+1076775



Message 2:
An unexpected error has occured. Exiting FINAL FANTASY XIV

XAudio2_7.dll+52190
XAudio2_7.dll+3AB52
XAudio2_7.dll+3682D
XAudio2_7.dll+32710
XAudio2_7.dll+32B8A
KERNEL32.DLL+8364
mtdll.dll+670D1

The issue did not repeat upon second attempt.

Sounds like the current DX errors most are having. There are various solutions such as making sure your DX is up to date, and GC matches game as well. I had same issue a while ago and is gone now.