Bad Mentor solution

Report them in game immediately after the fact.

That is the only thing you can do to have a chance of them disappear for good. Not reporting, or just vent in forum, doesn't change nothing and them will continue to be free to roam around.

What about mentors who do want to help, but are met with cold, rude replies?

This thread is about mentor but the title isn't in cap.

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Originally Posted by Tanathya

What about mentors who do want to help, but are met with cold, rude replies?

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That's another topic. Being answered rudely when trying to help, may happen to everyone, not only mentors, btw.

Unfortunately, I don't think FF14 GMs have the man power to address every mentor concerning rudeness. There is also no option for reporting a mentor in the help/contact section. There only concern is harrashment, verbal abuse (offensive language and/or cursing), or mentor kick abuse in the mentor channel. You cannot report a mentor by being rude. Only if they harrash you. This is why we have the black list. I do not know if the black list works in dungeons though.

I never even used the mentor system when I had the new player icon. I declined every invite. It's not even hard to learn how to play just look up the dungeons before you queue, and read your skills when you get them. Now if you see me doing bad that is because of LAG! I wish I still had the icon so I could have a nice big(ger) excuse for doing terrible.

Bad Mentor Solution: Become a good mentor to outweigh the bad.

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Originally Posted by Zigabar

Bad Mentor Solution: Become a good mentor to outweigh the bad.

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100% like this.

No more rewards.

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Originally Posted by Newmanxeno

No more rewards.

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This falls under the whole "punishing everyone for the actions of some" category so I have to disagree with you. The way I look at it is if a person wears the crown but does not help others or contribute to the NN then they aren't truly a mentor they just meet the requirements to wear the crown. I try to dedicate a good hour of my night to the NN. I explain things and do random giveaways and dungeon runs for new players. In Ultros I've seen harsher stuff said by sproutlings than mentors. That being said I don't let what they say bother me. It's a game. These people are stuck behind a screen, they can't do anything besides try to hurt my feelings. I don't let them. I suggest others try to do the same.