Missing Heart of the Party title

The requirement is to have 10 Player Commendations. I have 16.

Time: 3/3/2017 at 11:48am
Frequency: ongoing cause it won't show up
World name: Malboro
Character name: Jensaarii U'daarin
Retainer name: None
NPC name: None
Monster name: None
Class/Level: Summoner or Scholar, Level 46
Party or solo: both I guess
In-game time: not playing at the moment but it's all times when I'm playing. Pick one.
Area and coordinates: none
Housing: Mist
Steps:
1. I run a dungeon
2. I'm awesome
3. I get a player commendation
4. I have yet to receive my title after my 10th player commendation
<*Add more steps if necessary>

Connection Specs
- Type of internet connection/provider: Cox Cable Internet, Wifi
- Modem maker/model number: unknown

Model Number of the PlayStation®4 You Are Using
- Model Number: Don't know but I'm sure that's irrelevant

You don't get the title automatically, you have to select it from a drop down list on your character profile.